Poor functionality
An ok app for checking on your car charge or whether doors are locked but frustrating that every few days it forgets who you are and you need to go through full log on procedure.
My only experience of the charging network was shocking -using the Lexuscard/app I was charged 30% more than the cost I’d paid through a debit card for the same charger and same time of day!!
My only experience of the charging network was shocking -using the Lexuscard/app I was charged 30% more than the cost I’d paid through a debit card for the same charger and same time of day!!
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Locking alert
Brilliant.
Disappointed
Constant problems with the technology. The voice recognition is dreadful . Wish I hadn’t bought a Lexus
Annoying at Times
On most occasions the functions operate well but responses are slower than I would expect. The most irritating issues are the App becoming frozen when WiFi is not readily found even when a strong 4 or 5G signal is showing on my iPhone or when another conflict is detected. There appears to be no way of exiting the App short of turning my phone off. The log in process is also unnecessarily complicated requiring too many steps.
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Ohne Internet kein Log In - somit kein Autoschlüssel!
An und für dich gute App….ABER: wenn der Digital Key genutzt wird, hast Du vielleicht ein Problem. Ich hatte es jedenfalls: Stehe an der Ladesäule und hatte die Lexus Link+ App geschlossen. Wollte nach dem Ladevorgang wieder wegfahren, ging nicht. Warum? Kein Internet!! Gibt’s ja leider des Öfteren in Deutschland. Und jetzt? Ohne Schlüssel an der Autobahn wird’s doof. Zum Glück war McDonald’s in der Nähe, mit offenem WLAN. App geöffnet und zurück zum Auto (das ich noch nicht mal mehr abschließen konnte). Echt schlecht!! Warum lässt sich die App nicht einfach per Passwort öffnen? Das Auto ist mit Bluetooth verbunden, alles wäre in Ordnung gewesen. So macht es jedenfalls BMW, da hatte ich nie solche nervigen Probleme. Ergo: Immer Schlüssel dabei haben! Nur wozu dann den Digital Key??? Ein schlauer Programmierer wird’s wohl wissen….
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Response from developer
Lieber Lexus Kunde, der digitale Schlüssel setzt für die Anmeldung und bestimmte Sicherheitsprüfungen eine aktive Internetverbindung voraus. Daher empfehlen wir, insbesondere auf längeren Fahrten, stets einen physischen Fahrzeugschlüssel als Backup mitzuführen. Wir nehmen Ihren Hinweis zur Offline-Nutzung und zum Anmeldeprozess gerne auf und leiten ihn an die zuständigen Stellen weiter.
First and last Lexus
Never again
Logging in
Having logged in once it would be great if face recognition then worked every time but it doesn’t.
Have to repeatedly enter my e mail and password which is annoying.
Have to repeatedly enter my e mail and password which is annoying.
Face recognition
Can't get facial recognition to work with Lexus app on my iPhone 16. Otherwise the app is very good
Absolutely terrible app
Thank goodness the car isn’t as unreliable and unintuitive as the app and information system. It is shocking beyond belief.
Manque des fonctions
Manque quelques fonctions à distance comme la fermeture du toit ouvrant.
Ne prévient pas quand un pneu est dégonflé !
Ne prévient pas quand un pneu est dégonflé !
Lexus Link+ is rubbish
It never works
Pity the app is not as functional in Europe
In Canada and the US- the app can be used to start the engine and park the car while you stand outside. But not in Europe.
Too many clicks
It has taken a while to get used to this new version. The previous version was much clearer and easier to see the important things without extra clicks.
Please can you include MPG on the ‘trips’ page instead of average speed. I am sure people are much more interested in MPG than average speed. It would be good to not have to click into everyone trip to see it like you could before, especially as when you go back it takes you to the top of the list instead of remembering your place in the list.
Please can you include MPG on the ‘trips’ page instead of average speed. I am sure people are much more interested in MPG than average speed. It would be good to not have to click into everyone trip to see it like you could before, especially as when you go back it takes you to the top of the list instead of remembering your place in the list.
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App
BMW phone app does more
Log in!!
Constantly have to re-log in despite having Face ID activated. So annoying and not what you would expect from a Lexus associated app.
Bad connections
Constantly having to re log in as connection wherever we are disconnects, daily basis
Reduced Functionality
Preconditioning missing with the last update
Complexité
Le nx 450h+ sport est un très bon véhicule mais la navigation dans les menus est complexe et non rationnelle ; l’appli est accessible ; quelques modifications pourraient etre apportées pour améliorer la lisibilité du site
App is very buggy
App keeps crashing all the time. Compared to the Tesla app, this is miles behind.
Richard
Excellent