Locked out every time I try to login
This app drives me crazy!! Every time I try to login it makes me make a new password which I barely ever remember the last one I made bc it makes me change it EVERY time and then I end up getting locked out and I have to call! It’s ridiculous
NO service on weekends BEWARE
This app has been one disaster after another. If you try to transfer $ using another platform (via Cash app, Venmo, etc.) they don’t allow you to do anything but small transactions. So the platform receives the $ & you can’t access it any longer. Since there is no one to service the accounts on weekend, you have to wait until the week to get them to release your $.
Then, it updates & wouldn’t allow access any longer. I had to work with their IT reps three times before we could get it to work again.
So BEWARE
Then, it updates & wouldn’t allow access any longer. I had to work with their IT reps three times before we could get it to work again.
So BEWARE
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Annoying password issues
Every time I’m forced to change my password, I get locked out and have to call someone at the bank. Every time! Your employees are very nice but this issue is such a waste of everyone’s time.
Does not show the interest rate they are paying on savings accounts
You do not know if it has decreased from when you opened the account.
Great
Works great




