Bug report
Catalogue search functionality in app seems to be broken. Anything I search returns no result rendering the app unusable.
Recent updates
Love the app but noticed that my music player on my iPad stops playing when I open the app. Otherwise love being able to borrow from my library without using the card. Cheers
Good but clunky
The idea of the app and the way you can see all your holds and checkouts is great, but at least once a week it unlinks some of my families linked cards, and ever since the latest iOS update, it’s now occasionally completely logging me out as well and then when I log back in I have to re-link all my family members cards again as well. If it wasn’t for the constant unlinking, it’d be 5 stars.
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It used to be great! What happened??
Searching in the app catalogue has become utterly ineffectual; known titles that are borrowed under my card don’t show .. zero results for every book I’ve looked up. So disappointing. Why break what was a great app?! :(
Wish list?
I love this app, and love my library service. One thing that would improve this app is the ability to create wish lists or reading lists of books. Then, when I am ready to read them I could move them to my Holds list within the app. Sometimes I hear about a book, but I have too many books in my reading pile and I’m not ready to borrow more books. It would be good to have a way to flag these books in the catalogue.
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Can’t open
Just crashes on my iPad without loading
Loses log in details
Everytime this app updates I lose my log in details. No idea where my physical card is!
Logs out
Since updating the app continually logs me out every day, as a family who uses the app daily it’s extremely frustrating
Does Not Work
I have never been able to open this app. It seems to crash every time I try 🙁
Sick of having to log in
While extremely happy with the function, the last update has become too fancy & “glitzy” for the average user. I am also very sick & tired of having to log in at least fortnightly & this week 3 times.!!!!!
Major issue with the developers.
Major issue with the developers.
Old app worked well, latest iteration won’t even open.
Congratulations, developers, you’ve just locked out an entire community of people who don’t have, need, or maybe just not want the latest tech and updates needed to make your shiny new, divisive, and clearly elitist app will work. Slow clap goes here.
Working well until the most recent update
Now unable to open the app...even after restarting the device and reinstalling the app.
Provision for linked member doesn’t work
Very poor app. Works OK for checking one person’s history, but if you link someone else to your account they cannot check their details easily at all. App needs a lot of work !
Terrible
This new update and new look is terrible. It is not user friendly and doesn’t make sense. I will try to avoid using it until it changes. Not a fan!
This app is so bad now. You can’t even see information about the item you would like to borrow, like the songs on a CD for instance, that’s if you can even find the item you are looking for at all. Useless, completely useless.
This app is so bad now. You can’t even see information about the item you would like to borrow, like the songs on a CD for instance, that’s if you can even find the item you are looking for at all. Useless, completely useless.
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The app update doesn’t work
I just missed out on a book I had been waiting three months for because the app did not show that the book was available to download. I check the app at least once a day, and it just showed it was ‘waiting’ ie waiting to become available. I am beyond angry!
Worst update ever
Since the update two weeks ago the app is now so utterly rubbish as to be pointless.
No option to turn on notifications
This app used to be fabulous! I’d get a notification when held books were available or if checked out items were overdue. Now, there’s no option to turn on notifications (including in phone settings, the app itself, or in desktop account), meaning holds are missed constantly. The emails that are sent out seem to arrive 2 days before a hold expires and with reduced opening hours, it’s difficult to get into libraries during business hours. There are parts of the app that simply never load and the spinning wheel of doom just goes on and on and on. Not sure why such a fantastic app has become so poor over the last year :(
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Faulty update
Since recent update the ‘limit to’ filter at the bottom of the screen is obstructed’ making it hard to change from my home library to all libraries.
Love the new app icon
I really like the new app icon. It makes it easier to spot the app amongst hundreds of apps I have on my phone.
Language options - Bork!
I have just rejoined my library after a long break, and love the digital card option.
I have only used the app for 5 minutes, but already my favourite feature is that in my language options I can select “Bork, bork, bork!” as my language, and it changes all menu options to the word Bork…!!
To add to my delight, I am now Mrs Hurdy! Lovely nod to the Swedish chef, but why this is an option in a library app I have no idea…! 😆 5 stars for entertainment value!
I have only used the app for 5 minutes, but already my favourite feature is that in my language options I can select “Bork, bork, bork!” as my language, and it changes all menu options to the word Bork…!!
To add to my delight, I am now Mrs Hurdy! Lovely nod to the Swedish chef, but why this is an option in a library app I have no idea…! 😆 5 stars for entertainment value!
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