LiDAR Room Scanner User Reviews

Name: LiDAR Room Scanner: Floor Plan
Rating: 4.5 (161 reviews)

LiDAR Room Scanner: Floor Plan

PaoApps

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience62.5% of reviews

Neutral3.8% of reviews

Negative experience33.8% of reviews

~ Based on 80 written reviews from the US App Store.

Is LiDAR Room Scanner Safe?

LiDAR Room Scanner: Floor Plan appears safe based on user ratings. AppsHunter Safety Score for LiDAR Room Scanner is 88/100.

This assessment is based on 161 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.2% of ratings point to a safe experience

1.2% of ratings suggest some concerns

10.6% of ratings point to a risky experience

~ Based on 161 App Store ratings for LiDAR Room Scanner.

Is LiDAR Room Scanner Legit?

LiDAR Room Scanner: Floor Plan appears to be a legitimate app. AppsHunter Legitimacy Score for LiDAR Room Scanner is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Charged for free trial

Hi, I have the same issue reported by other users, I wanted to try out the app so agreed to the free trial and was immediately charged the full annual subscription. Apple have initially denied the refund! Unbelievable.

D533567

17 days ago

Response from developer

Hi! Thank you for reaching out, and we're really sorry to hear this happened 🙏 Our team is currently investigating this issue. Please reach out to us via Settings → Support so we can look into your case personally and help resolve this for you 💬

Messung schlecht

Geld wurde abgebucht ob ich Testversion ausgewählt habe. Wäre nicht so schlimm wenn nicht die Messungen teilweise über 25% von der Realität abweichen. Hab alles Probiert, näher mit der Kamera ran, weiter weg immer starke Abweichungen. Kann die App nicht empfehlen

Dr. Dachs

23 days ago

Response from developer

Hallo! Vielen Dank für Ihr Feedback und es tut uns wirklich leid, dass die Erfahrung mit der App so enttäuschend war 🙏 Was die Abbuchung betrifft — alle Transaktionen werden direkt über Apple abgewickelt. Bitte kontaktieren Sie uns über Settings → Support, damit wir Ihnen weiterhelfen können. Was die Messgenauigkeit angeht, arbeiten wir ständig daran, diese zu verbessern, und Ihr Feedback hilft uns dabei sehr 💬

Can’t try without signing up for trial

Randy12345678901234567890

a month ago

Response from developer

Hi! Thanks for the feedback 🙏 The free trial is actually designed exactly for that — it lets you explore all the features without being charged upfront. If you have any questions about how the trial works or need any help, feel free to reach out via Settings → Support 💬

Not great.

I mean, as far as scanners go it was fairly accurate, but would not accurately follow two wall planes into a corner no matter how much i tried to force it to see the ceiling and both walls, or the floor and both walls. It has trouble in low light situations and you can’t edit the measurements once you’ve created the room. It doesn’t save the point cloud, and export options aren’t clear.

Kitty for

a month ago

Response from developer

Hi! Thank you so much for the detailed feedback 🙏 We really appreciate you taking the time to share your experience — it's genuinely helpful for our team as we keep working on improving accuracy and usability. If you'd like to share more details, feel free to reach out via Settings → Support 💬

SCAM! Do not use their trial! They charge for the year immediately!

DO NOT USE THEIR TRIAL! It says 7 days free trial but it charges you immediately for the year! Then they tell you to request the refund from Apple. What a joke! Use magicplan - they offer the same service, but better and free.

yeadatzr

a month ago

Response from developer

Hi! We're really sorry to hear about this experience, and we completely understand how frustrating this must be 🙏 This kind of billing behavior is genuinely surprising for us too, as our trial is set up as a standard 7-day free trial with billing only after it ends. All subscription payments are processed directly by Apple, so in most cases an immediate charge is actually a temporary authorization hold that's released before the trial ends. If it turned out to be a real charge, a refund can be requested through Apple at reportaproblem.apple.com. We'd really like to help look into this — please reach out via Settings → Support so we can assist you further 💬

Billed at Beginning of Free Trail

Was trying out the app and when I looked at options for the subscriptions I selected the free trail option. It appears above the ‘most popular’ annual option. It asked for payment information to start the subscription at the end of the free trail but it debited my card straight away. It even said ‘start free trail’ before hand and when the yearly subscription was starting from. It a shame because I thought it was a good app but was more expensive than others that offered similar features, but have lost total trust in this as this was a billing error

XeonJa

a month ago

Response from developer

Hi! We're really sorry to hear about this experience 🙏 All subscription billing is handled directly by Apple, so we don't have access to charges on our side. In some cases what appears as a charge right away is actually a temporary authorization hold that's released before the trial ends — but if it turned out to be an actual charge, you can request a refund directly through Apple at reportaproblem.apple.com. If you'd like us to help look into things further, please reach out via Settings → Support 💬

Starkes Tool für Jedermann

Super leicht zu benutzen und überraschend genau.

Julemaus984

a month ago

Response from developer

Vielen Dank für die tollen 5 Sterne! 😊 Es freut uns riesig, dass dir die App so leicht von der Hand geht und dich mit ihrer Genauigkeit überzeugt. Bei Fragen oder Wünschen sind wir jederzeit über Einstellungen → Support für dich da! 📐✨

Top. Melhor que isso

Gostei muito dessa escaner. Facilita muito. Simples operações. Uma mão na roda. Pra nós técnicos.

Azambujac

2 months ago

Response from developer

Muito obrigado pelo seu comentário! 😊 Ficamos felizes em saber que você gostou do app — com o uso, ficará cada vez mais fácil! Estamos aqui caso precise de ajuda.

Terrible customer service

Purchased £49 plan by mistake but won’t issue a refund

Nice one son

2 months ago

Response from developer

We're sorry to hear about your experience! Please note that subscription refunds are handled directly by Apple — you can submit a refund request through your Apple account in the App Store. If you need any further assistance, feel free to reach out via Settings → Support. 🙏

Horrible

Said it was free for 7 days and charged me $31.00 hours after downloading app.

mjrogus

2 months ago

Response from developer

We're sorry to hear about the unexpected charge! We'd love to look into this case more closely — please reach out to us via Settings → Support and we'll do our best to help! 🙏

App is always crashing when opening

Ever time I try to open the app it crashes

Puneet_s

3 months ago

Response from developer

We're sorry to hear you're experiencing this issue. Our team is already looking into it, and to help us investigate further, please reach out via Settings → Support with more details. 🙏

Lost all files and can’t save anymore

I used this app for a lot of my personal projects but a few weeks ago, I found no files in the dashboard. And when I try to scan anything, it gives me an error saying “manifest.json couldn’t be opened”.

sheikhowaistariq

3 months ago

Response from developer

We're truly sorry to hear you lost your files! We're continuously working on improving the app's stability and would love to look into your specific case. Please reach out to us via Settings → Support with more details and we'll do our best to help! 🙏

Horrible can’t use at all

Horrible just pay for nothing

wholesalerGeelong

3 months ago

Response from developer

We're sorry to hear about your experience! Please reach out to us via Settings → Support so we can look into this and help you get started. We'd love to make it right! 🙏

Works seamlessly.

Works seamlessly

KarSqu

3 months ago

Response from developer

Thank you so much for the kind words! 🙌 We work hard to make LiDAR Plan as smooth and reliable as possible, so it's great to hear it's delivering for you. We hope it continues to be a valuable tool for all your projects! ✨

Erkennt beim Scan teilweise falsche kannten

Erkennt beim scannen falsche Kanten oder Fenster nicht. Wenn diese mal falsch gescannt wurden im livemodus schafft die App es nicht die richtige Kante zu finden

Huynator69

3 months ago

Response from developer

Vielen Dank für Ihr Feedback! Die Scanqualität kann von verschiedenen Faktoren abhängen, wie z.B. Lichtverhältnisse, Oberflächenbeschaffenheit oder die Scangeschwindigkeit. Um das Problem besser zu verstehen, kontaktieren Sie uns bitte über Settings → Support — wir helfen Ihnen gerne weiter! 🙏

Best 3D LiDAR app. Period.

Tried several today, including the big names. Stumbled upon this one and my mind is blown. It’s so simple to use, easy to navigate the app, and the floor plans look professional. It’s very accurate as well. I already know I will be a lifelong customer. Already subscribed for a year. I work for a large fire department and mainly will use this to calculate occupant loads for various buildings. I will be recommending this app to all the fire officers. Hopefully the department will use this app as the standard and move away from pen and paper. 10/10!

DN192737722

3 months ago

Response from developer

Wow, thank you so much for this incredible review — it truly made our day! 🤩🙌 We're absolutely thrilled that LiDAR Plan stood out among the competition and that the floor plans are meeting your professional standards. Helping a fire department move away from pen and paper is exactly the kind of impact we hope to make! 🚒📐 We're honored to have you as a lifelong customer and can't wait to support you and your team. Thank you for spreading the word — it means the world to us! 🔥✨

Bereits gekauft - deaktiviert?

Habe die App in einer Aktion fest erworben. "Aus Versehen" ist nun der Button "bereits gekauft" nicht mehr funktionstüchtig. Ein Schelm wer böses dabei denkt.
Die App ist damit nicht mehr nutzbar -> 1 Stern.

Bastian____

4 months ago

Response from developer

Vielen Dank für Ihren Hinweis — das tut uns sehr leid! Wir können nachvollziehen, wie frustrierend das sein muss, besonders nach einem Kauf. Wir sind überrascht von diesem Problem und möchten es so schnell wie möglich klären. Bitte kontaktieren Sie uns umgehend über Settings → Support, damit wir uns darum kümmern können! 🙏

Scam

The worst , beware of this

Red ligth

4 months ago

Response from developer

We're sorry to hear you had a negative experience! We'd love to understand what went wrong — please reach out to us via Settings → Support and we'll do our best to help! 🙏

Horrible app

very difficult to use and none of the dimensions and walls came out right plus I found out I'm being charged a monthly fee and now I have to get it off my credit card

southernman12

4 months ago

Response from developer

We're sorry to hear about your experience! For any subscription or billing concerns, please reach out to Apple directly through your Apple account in the App Store — they handle all subscription charges. As for the scanning issues, we'd love to help you get better results — feel free to contact us via Settings → Support! 🙏

Please respond to my refund request

I purchased this app and it was not clearly communicated that it would not work on my model of iPhone which is very recent but not a Pro. I straight away let them know and they have not responded to 3 email requests to refund my subscription payment.

AteAnt

4 months ago

Response from developer

We're truly sorry for the inconvenience and for not getting back to you sooner! Please note that subscription refunds are handled directly by Apple and can be requested through your Apple account in the App Store. If you need any further assistance, please reach out to us via Settings → Support and we'll do our best to help! 🙏