Lidl Plus User Reviews

Lidl Plus
Lidl Plus
Lidl Digital International GmbH & Co. KG

Top reviews

This app is terrible

The old Lidl app was easy to use, showed where items were located, gave nutritional information, and the search bar was on the home page! Now the “improved” app has none of those things and I still can’t find the search bar! Other reviewers talk about finding it eventually but I’m still looking.

Come on, Lidl, you can do better! I usually embrace tech improvements, but you took a good app and ruined it.
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Weekly ad is impossible to read

5 page printed circular is split into 49 pages (!?!?!?) in the app and just touching the screen to zoom in (which you need to do to actually see the products advertised) causes the page to flip. And that’s with the animation deactivated. I don’t know why a circular is animated anyway. They rolled out this experience on the old app months ago and somehow it’s worse on the new one. It makes it harder to plan my shopping list because who wants to read a 49 page circular that’s constantly flipping pages so I shop there less frequently. Seems Lidl designs for itself instead of the end user.
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Definitely takes some getting use too

Much of the new layout just takes some getting use too, however some of the notable changes is there isn’t a search bar on the home screen, you need to go looking for it. Also the old app use to tell you the location of an item as well as if the item was in stock, these are huge convenience losses. I also notice there are more coupons that need to be clipped in order to get the sale price where before you just had to scan your app at the checkout.
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Not very helpful

The old grocery list was very useful. you get a visual of the items, grouped by location, now it’s just written randomly and no photos. Visuals are helpful, and the item location is gone. Why didn’t they just add features to the old app instead of removing things. One star for the receipt. Why is it even 4.5 rated,who is rating this app? Whoever approved this should be fired.
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Go back to the old app

Why is it so complicated?? I use more than 6 grocery apps and none are this complex to navigate!! It’s ridiculous. When I went to the store today everyone there was complaining about the changes. This should be easy and quick

Bring back My Lidl

This new app is essentially worthless. Can’t even sign in using my prior email used in My Lidl. Basically they sunset the old app and all the related info so you have to start from fresh. That requires using a different email and inputting all my info and details…. again!

Who has time for this!? adiós Lidl.
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Downgraded features

The shopping list feature doesn’t have the “sort by aisle” functionality that the old version did and on top of that it didn’t update what was in/out of stock so I had a ton of disappointments while in the store just now. Ended up paying 20% more than intended because of these issues - if it isn’t resolved I may have to start using a different grocery store
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Lacking features

There should be nutritional information available for the products. Coupons should allow you to see the items they correspond to directly. For example, the new “select ready meal” is added to my shopping list, but the individual item is not unless I search for it separately

Does not work (USA)

This doesn’t even work! The app just spins the arrow and it keeps circling and circling and never starts. No warning that the old app wouldn’t work anymore until I opened the old app to use my barcode at checkout and I had to download and sign into the new app. If I had known the old app wouldn’t work anymore, I would have been prepared! So, I guess everything I bought today didn’t get credited to me.

When I can actually get in the app, I will consider adding more stars.
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I heart Lidi

I love the little corners stores near me, what I would really love is an Lidl store a block away

New Lidl app and point system is awful

The new points system is a joke. You have to spend $49 to get a free cookie and $1500 to get $10 off your order. The app is confusing and not user friendly.

New app

Cannot find a search bar anywhere on app. That is a necessity for me

Search

All your business does is sell lots of products. The ability to search for a product should be at the top of every single screen. I shouldn’t have to look for a search function on a grocery app. Otherwise the update is fine.

Worst app

Your old Lidl app was the best!
This app so bad, there are no images in the items that are on deals, weekly ad page is so bad - unnecessary animation, you can’t scroll to pages easily. Looks like you added too much unnecessary UX design to this and forgot user experience. What’s the point if I can’t even scroll to ads page easily, In previous app it was so much easy to navigate and look for anything
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Can’t login to existing account

I’ve been lidl shopper for years and this thing does not know that. Keeps wanting to create a new account. Maybe you should test this before releasing. Aldi is just down the street…..

Impossible to select a US phone number

This might be a useful app if it would work. I tried to sign up with my US phone number and the scroll down menu obscures that number on both my phone and iPad!

Onetrust banner data not available to sjoe the UI

Can’t get past entering country so app is useless. Message Onetrust banner data not available to sjoe the UI

Disappointed

Tried to set this up for my elderly mom who has been using her land line for rewards. Updated app can't support a landline so she can't participate in the rewards program. Wish the developer would consider that there are still some older people that do not have smart phones and still use their landlines.
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Do not like new rewards

I used to shop in Lidl quite a bit (as I like the rewards you used to get) they’ve now changed it to a points system, so I’m not as bothered about going into lidl nowadays.

Item Locations?

The previous Lidl app showed the location of an item in the store when viewing its description but I am no longer seeing that. Maybe because it is before the 15th? I do have my local store set as my preferred location. I really liked this feature and hope it comes back in this app.