LIFELENZ User Reviews

Customer Experience

Positive experience14.2% of reviews
Neutral8.9% of reviews
Negative experience76.8% of reviews

~ Based on 246 written reviews from the US App Store.

What users say

Is LIFELENZ Safe?

LIFELENZ does not appear safe based on available data. AppsHunter Safety Score for LIFELENZ is 48/100.

This assessment is based on 299 user ratings, with an App Store average of 2.3/5.

Safety Analysis

29.4% of ratings point to a safe experience
6.0% of ratings suggest some concerns
64.5% of ratings point to a risky experience

~ Based on 299 App Store ratings for LIFELENZ.

Is LIFELENZ Legit?

LIFELENZ appears legitimate, with a few gaps. AppsHunter Legitimacy Score for LIFELENZ is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitchy overal horrible app

I have to swap between two and tbh it always frustrates me as it’s so glitchy and I can never get back into my account

glitchy. works 20% of the time

i’ve been on this app for over a year or so now and its not once been dependable. it’s slow. it’s glitchy. it’s just horrible. consistently refreshing the app seems to get it to work. iPhone 16 pro. ios 26

Rubbish

It’s the most rubbish app ever
I get lots of trouble with it

Work

Ed

Latest update issues

Can’t change to future days schedules and have to go back to main every time to change the stores in case to use drop down . Getting less practical by the day

Response from developer

Thank you for your feedback — these are really useful insights. We're sorry for the inconvenience and we hear you on wanting a more seamless experience. Improvements like these are on our radar for future enhancements. If you'd like to share more, we'd love to hear from you at product@lifelenz.com.

Don’t understand negative reviews

Works perfectly fine, there’s some things I’d like to add but it does its job.

App Barely Works

If I could give a worse review, I honestly would. For me, and everyone else I work with, nothing ever works. You want to view your work group chat? That’s too bad. You need to refresh the page AND/OR app a minimum of twenty times before it actually shows up. You want to pickup a shift? Too bad, that shift only shows for SOME people. You want to view your schedule? Good luck. It’s gonna take a minute or more for it to load.

The list goes on and on, and I’m STILL finding more issues. If this app is your only digital option, just stick to pencil and paper.
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Response from developer

Thank you for your feedback. We're sorry to hear you and your team are experiencing these issues — this is not the experience we want for our users. We're actively working on enhancements to improve performance. If you'd like to share more, we'd love to hear from you at product@lifelenz.com.

Bad

The worst app it keeps logging me out and giving me issues trying to login back in

Blank Screen

doesn't work tried to login using SSO and it just leaves a blank page reset it multiple times and just doesn't work please fix your app

Can’t log in

I logged out of my McDonald’s sign in and I can’t even log in back in it’s just a white screen

App

The app is always crashing; it rarely works perfectly.

Just bad

We were forced to leave Altametrics for lifelenz. Lifelenz is so bad. It is not user friendly. It has major limitations. I am frustrated by this on a daily basis. If you aren’t being forced to switch DON’T

The worst app I ever used

McDonalds employees were promised to see DAR rank view listings back in last December. Instead we got fairy tails and lies. It’s now March and the app is more glitchy than ever. Fire the person whoever is in charge of the software.

Logging in

Logging in is a 50/50 chance half the time. And when i make a new password it doesn’t change anything.

Dark mode

This app is honestly pretty damn good, the ui is nice and clean. Just please for the love of god add dark mode so I’m not flashbanged every time I open. Then it’ll be pretty much perfect, apart from the ui on the tablet for clocking in. The buttons on that need to be far bigger and more responsive, especially the numpad, it’s too easy to not press a number right. Thank you so much :)
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Simply the worst

I don't understand why the world has to follow this app-only approach, but even with some improvements this app was a Royal PITA to use. Notifications: oh, boy!
Weeks start with Sunday, no option to change it. As an employee I hate this useless piece of junk. I was the happiest person when I could finally remove this horrendous app from my phone after my last payment arrived.
Update: my phone's always been set to Mon-Sun.
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Response from developer

We're sorry the app didn't work for you. For clarification, the week start day automatically follows your phone's locale settings and can be adjusted in your device preferences. We appreciate your feedback and wish you well.

Simply the worst

I don't understand why the world has to follow this app-only approach, but even with some improvements this app was a Royal PITA to use. Notifications: oh, boy!
Weeks start with Sunday, no option to change it. As an employee I hate this useless piece of junk. I was the happiest person when I could finally remove this horrendous app from my phone after my last payment arrived.
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Can’t even get into it

I recently got hired and tried to use this to see my schedule but I can’t even get in. I have no idea what my password is no create account button and when I go to reset the password on the account that I think my work created for me since I have no idea what it could be, it just doesn’t send the email to me for it to reset. I’ve checked the email countless times to make sure it’s right and it is, it just won’t send me the password reset email.
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Response from developer

We're sorry you're experiencing login issues! Your workplace may use Single Sign-On (SSO). If so, password resets happen through your employer's portal, not in our app. Tap "Login via SSO" and use your work credentials. Your manager can confirm and help with access. If your company does not use SSO, we can help - please email support@lifelenz.com and we'll assist you directly - please include your full name, store and organization.

Plz add dark mode

I would give 5 stars if you add a dark mode theme to this app. The bright white shreds my eyes especially when it’s night time and I’m just trying to see my schedule.

Response from developer

Thank you for your feedback! Great news — Dark Mode is already in development and will be coming soon. Stay tuned for updates.

No update

So I see the update on the app’ It also told me it could be updated! But yet I don’t see the update !