Just a terrible App
We have had this app and website forced upon us to respond to customer Feedback. The app is hit or miss if it works. It’s by far the worst user interface I have ever seen. Nothing on here flows. There’s even a “provide us feedback” built into the app that doesn’t work. I can’t find one positive thing about this pile of junk that was forced upon us. Just terrible!
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Hard to use on purpose?
This app is straight buns. Just confusing for no reason. I have to actually close the app out and restart it for it to update resolved cases in the dashboard. I also tried to use the “leave a review” part of the app “tell us what you think” and it glitched out and wouldn’t let me select a rating or submit one. Pretty hilarious that the customer relations management software hasn’t figured out how to communicate with their own customers.
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Currently horrible
This app is constantly having errors, extremely long loading times, or it just fails to accomplish tasks all together. Please make some serious updates
very slow and glitchy
hard to navigate, also very slow. has a great website thats easy to use, but the app is not great.
Bad app
This app is really bad, it was super slow and annoying to try to find where everything is, one day it kick me out of my session because an error of the app and until this day it doesn’t even let me log in, I’ll definitely taking my business somewhere else
