smg360 vs Harri Live

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

Harri Live is a highly intuitive and useful team scheduling and communication platform, built specifically for the hospitality industry by seasoned hospitality professionals. Featuring a simple design and real-time collaboration features, the app allows you to easily view your employees work schedule and seamlessly communicate with your staff, all from your mobile device. The app gives you the freedom to manage your team's schedule while you're on the floor. With Team Scheduling, you can dynamically view everyone's schedule across devices by day, week, or month; be alerted to shift trade requests and early or late clock ins and clock outs; and take comfort in the built-in functionality to prevent scheduling conflicts (because there’s nothing worse than being understaffed for dinner rush). The Harri Live app is modeled after the social media you use every day, so communication has never been easier. With Team Communication, you and your team can stay in sync with company goals, status updates, and more—all from one dashboard. Easily approve time-off requests, edit and send upcoming schedules, and approve shift trades from employees—all from the app (so you can say goodbye to those group chats forever.) The Harri Live app has all of the scheduling & communication tools you need, in one place!