smg360 vs QSR Inventory
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
QSR Inventory
Streamline your inventory management with this app. Enter items manually or use your device's camera or a Bluetooth scanner for quick data capture. Submit inventory data instantly over Wi-Fi or cellular, eliminating tedious syncing.
- Manual inventory entry
- Camera scanning
- Bluetooth scanner support
- Wi-Fi submission
- Cellular submission
- Eliminates device syncing
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The QSRSoft Inventory App allows inventory to quickly and accurately be taken and submitted. Inventory can be entered manually or scanned via the device camera or bluetooth scanner. The app submits the inventory either via wi-fi or cellular network and eliminates the time-consuming and cumbersome device syncing processes.
Screenshots
Verdict
The clearest difference is ratings volume: smg360 at 531 against QSR Inventory's 85. QSR Inventory's advantage is review sentiment (39% vs 30%) and iOS requirement (15.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.7 for smg360 against 3.8 for QSR Inventory. That said, the two scores are not equally well evidenced: smg360 has 531 ratings behind it against 85, so its average is the more settled of the two. Written reviews are what separate them: 30% of smg360's written reviews are positive against 39% of QSR Inventory's.
smg360 ships an update monthly, QSR Inventory every 5 weeks. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.
| Parameter | smg360 | QSR Inventory |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (531 ratings) | 3.8 (85 ratings) — better |
| Positive reviews | 30.1% of reviews | 39.4% of reviews — better |
| Number of ratings | 531 — better | 85 |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | QSRSOFT, LIMITED LIABILITY COMPANY |
Customer experience
smg360
QSR Inventory
User reviews
smg360
From 531 App Store ratingsWhat we love
- 🚀 Fast and smooth performance
- 👍 User-friendly interface
- 📊 Helpful for tracking customer feedback
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and find information
- 🕰️ Slow to load and update
- 🔒 Login and authentication issues
- 💻 Inferior to the website version
QSR Inventory
From 85 App Store ratingsWhat we love
- 👍 Saves time on inventory
- 👍 Convenient search by WRIN/name
- 👍 Ability to add waste
- 👍 Simpler than info recorder
- 👍 Red/yellow/green warnings helpful
Room to improve
- 🐛 Music stops with each scan
- 🐛 App resets to top after typing amount
- 🐛 Inventory data deleted after time limit
- 🐛 App crashes or won't open
- 🐛 Counts not submitting correctly
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
QSR Inventory
Reported bugs
16 issues- App crashes on opening after update
- App won't open on some phones
- Counts not submitting to web version correctly
- Camera issues: nothing appears, flash on screen
- Music stops with each scan
Show 11 moreShow fewer
- Camera closes after each scan when switching to type and back
- App resets to top of list when using number pad instead of +/-
- Inventory data deleted after a set time limit without warning
- App logs out randomly during inventory
- Keyboard disappears when using a Bluetooth scanner
- Submit inventory button covers bottom of screen
- App restarts and deletes counts when switching apps or receiving calls
- Icons appear as question marks
- App shows error every week
- Login issues: invalid user name
- App doesn't allow inventory, says no access
Requested features
15 requests- Ability to collapse completed inventory locations
- Option to disable auto-deletion of inventory
- Add a route option for counting
- Clickable items on the location list
- See actual variance numbers
Show 10 moreShow fewer
- Horizontal mode option
- Work with dcsync for store orders
- Option to toggle flashlight when scanning
- Add a button for keypad similar to camera button
- Sort past counts by time
- Option to subtract items instead of deleting and re-adding
- Allow searching WRINs without hyphens
- Add a 'remember me' option
- Enable dictionary keyboard for voice input in cold environments
- Make submit button smaller or move to top
In-app purchases
smg360
No in-app purchases
QSR Inventory
No in-app purchases
