smg360 vs MyQSRSoft
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
MyQSRSoft
This app provides a comprehensive suite of tools for restaurant management, offering features for inventory control, workforce management, reporting, employee engagement, and operational efficiency. It aims to help restaurants optimize performance and streamline daily operations.
- Inventory management with smart ordering
- Workforce management and payroll export
- Reports and actionable insights
- Employee engagement and gamification
- Digital forms for processes
- Equipment maintenance tracking
- Organization-wide messaging
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QSRSoft’s full suite of solutions and integrations make it is easy to run great restaurants by providing you with the right tools and insights required to ensure that your restaurants are at their peak performance every day of the week. Download the QSRSoft mobile application to access all of QSRSoft’s restaurant optimization products and services from any device at any time. QSRSoft Products and Features: Inventory QSRSoft’s Inventory Management solution gives you real-time data on your food cost and inventory and includes features like smart ordering, waste entry, validated transfers, app enabled inventory counts, gain/loss, and opportunity reporting. Workforce Management Easily manage all aspects of your workforce, using QSRSoft’s Workforce Management solution to maintain HR records, forecast labor needs, automatically schedule shifts, manage time punches, and export payrolls. Reports & Analytics Use QSRSoft’s Reports & Analytics to aggregate all of your data into one place and leverage actionable insights to help identify opportunity and drive performance. TV Engage, motivate, and retain your employees with QSRSoft TV. Gamification, recognition, communication, shift reminders and so much more using any internet connected display in your restaurant. Forms QSRSoft Forms increases visibility and accountability by digitizing manual, time-consuming processes including food safety, employee performance reviews and task completion lists for increased visibility and accountability. Equipment Use QSRSoft Equipment to manage planned maintenance, asset life and the repair process – all seamlessly from your QSRSoft dashboard. Messaging QSRSoft is your one-stop communication hub for organization wide messaging, custom chat groups and person-to-person communication. Communicating with your staff has never been so easy. Organization Calendar Stay organized and never miss a beat by keeping all of your key tasks and events organized and on track with QSRSoft’s integrated Organization Calendar. Shared Files and Links When you run an organization, keeping track of your files and shared documents can be near to impossible, but with QSRSoft, it’s never been so easy. Use our shared files and links feature to keep important information organized and just one click away, saving you time and energy. Roles, Permissions and Hierarchy Providing just the right level of access and structure for all of your users is critical to running a successfully optimized restaurant. Use QSRSoft’s graphical hierarchy tool to ensure that all of your employees are granted with just the right level of data and access so that they are armed with everything they need to successful perform the job you hired them to do.
Screenshots
Verdict
The clearest difference is monetization model: smg360 at free against MyQSRSoft's freemium. smg360 also leads on review sentiment (29% vs 19%) and ratings volume (527 vs 109). MyQSRSoft's advantage is iOS requirement (15.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.8 for smg360 against 3.7 for MyQSRSoft. Both are backed by a comparable volume of ratings — 527 and 109 respectively. Written reviews are what separate them: 29% of smg360's written reviews are positive against 19% of MyQSRSoft's.
smg360 ships an update monthly, MyQSRSoft every 2 weeks. The most recent releases landed on September 15, 2026 and September 17, 2026 respectively.
| Parameter | smg360 | MyQSRSoft |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (527 ratings) — better | 3.7 (109 ratings) |
| Positive reviews | 29.4% of reviews — better | 18.8% of reviews |
| Number of ratings | 527 — better | 109 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 16 MB | 31 MB |
| Age rating | 4+ | 17+ |
| Developer | Service Management Group, Inc. SMG | QSRSoft, Limited Liability Company |
Customer experience
smg360
MyQSRSoft
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
MyQSRSoft
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
MyQSRSoft
No in-app purchases









