Just a terrible App
We have had this app and website forced upon us to respond to customer Feedback. The app is hit or miss if it works. It’s by far the worst user interface I have ever seen. Nothing on here flows. There’s even a “provide us feedback” built into the app that doesn’t work. I can’t find one positive thing about this pile of junk that was forced upon us. Just terrible!
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Hard to use on purpose?
This app is straight buns. Just confusing for no reason. I have to actually close the app out and restart it for it to update resolved cases in the dashboard. I also tried to use the “leave a review” part of the app “tell us what you think” and it glitched out and wouldn’t let me select a rating or submit one. Pretty hilarious that the customer relations management software hasn’t figured out how to communicate with their own customers.
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アップデートしてからとにかく使えない
ログインできなくなる
Currently horrible
This app is constantly having errors, extremely long loading times, or it just fails to accomplish tasks all together. Please make some serious updates
ダメダメアプリ
色んなアプリを研究して、もっとまともなアプリ開発して欲しい。現状、動きも悪ければ使い勝手も悪い。
。
This app is extremely important to our business performance, yet it is full of bugs, and I have never had a single support interaction where the issue was understood the first time. It is very stressful.
Aside from the support quality, the large number of bugs is something that should seriously be improved.
Aside from the support quality, the large number of bugs is something that should seriously be improved.
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仕事サボりすぎ
最近反映率が悪すぎる。
なんで?どうして?
こちらはこんなに頑張っているのに。仕事舐めてますよね?
こちらはどんな思いで毎日実施しとると思っとんじゃわれ
なんで?どうして?
こちらはこんなに頑張っているのに。仕事舐めてますよね?
こちらはどんな思いで毎日実施しとると思っとんじゃわれ
very slow and glitchy
hard to navigate, also very slow. has a great website thats easy to use, but the app is not great.
全く使えない
変更してないのに頻繁にパスワード入力しても入れなくなる。日付も来店日時より入力日時の方が早くなってる
Bad app
This app is really bad, it was super slow and annoying to try to find where everything is, one day it kick me out of my session because an error of the app and until this day it doesn’t even let me log in, I’ll definitely taking my business somewhere else
Useless
App never works just use desktop or personal computer
バグが多すぎる
バグが多すぎて何も反映されません。正確にアンケート結果が見れない。アップデート前の方が良かった。
Everything is blank
It’s all 0’s and API errors.
No choice but to use this.
There was one time a push notification was available for new cases to resolve immediately. If any update, please fix this notification FIRST. The rest isn’t important, and can be access through full site.
Dysfunctional!
This app is so dysfunctional. It doesn’t work
Blank screen
App does not work at level it should for feedback
Can’t See comments
I don’t like the app. I liked the old way. I can no longer see any information for my location. I have to constantly go to setting and visit full site on the website. Please fix this !!!!!
Terrible app
I wouldn’t give this app a star it never works it doesn’t show all of the surveys that customers do you need to work on it cause so far this app is trash I don’t recommend it
The App is unusable
I have to use this platform because I’m a Franchisee of one of the largest pizza franchises. This app is useless. Typically apps help you see data easier and more intuitively, but I would rather jump on my desktop computer and take extra time to access the desktop version (which is still a mediocre website, but it gets the job done). I will use the mobile web version on occasion, but even then it’s hard to use. I’m really shocked this app or the website has not seen much improvement over the years.
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正しく反映されない
お客様からお褒めの言葉を入れていただいたのにそのアンケートが入っていなかったり、まとめてアンケートに回答いただいたのに件数にもコメントにも入っていなかったりする。こんな感じで毎日一喜一憂させられるのはうんざり。もっときちんと反映されるようにしてもらわないと回答いただいてる意味がないです
