smg360 vs Altametrics DAR
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
Altametrics DAR
This business intelligence tool provides critical data on sales and labor to inform strategic decisions. Gain the insights needed to effectively manage and grow your operations.
- Sales tracking
- Labor need analysis
- Business decision support
- Growth insights
- Operational management
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Altametrics DAR allows to keep track of the sales, labor need and much more at your arsenal when making business decisions. Altametrics DAR provides all the information you need so that you can be equipped with the proper insight that will help you grow your business.
Screenshots
Verdict
The clearest difference is review sentiment: Altametrics DAR at 75% against smg360's 29%. Altametrics DAR also leads on rating (4.8 vs 3.8) and ratings volume (3.9K vs 527). smg360's advantage is update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Altametrics DAR holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: Altametrics DAR has 3.9K ratings behind it against 527, so its average is the more settled of the two. Written reviews point the same way: 29% of smg360's written reviews are positive against 75% of Altametrics DAR's.
smg360 ships an update monthly, Altametrics DAR every 2 months. The most recent releases landed on September 15, 2026 and September 26, 2026 respectively.
| Parameter | smg360 | Altametrics DAR |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (527 ratings) | 4.8 (3.9K ratings) — better |
| Positive reviews | 29.4% of reviews | 75.3% of reviews — better |
| Number of ratings | 527 | 3.9K — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15 — better |
| Further details — not scored | ||
| Size | 16 MB | 52 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | Altametrics Inc |
Customer experience
smg360
Altametrics DAR
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
Altametrics DAR
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
Altametrics DAR
No in-app purchases
