QSR Inventory User Reviews

QSR Inventory
QSR Inventory
QSRSoft, Limited Liability Company

Customer Experience

Positive experience39.4% of reviews
Neutral33.3% of reviews
Negative experience27.3% of reviews

~ Based on 33 written reviews from the US App Store.

Is QSR Inventory Safe?

QSR Inventory appears mostly safe based on user ratings. AppsHunter Safety Score for QSR Inventory is 75/100.

This assessment is based on 85 user ratings, with an App Store average of 3.8/5.

Safety Analysis

63.5% of ratings point to a safe experience
15.3% of ratings suggest some concerns
21.2% of ratings point to a risky experience

~ Based on 85 App Store ratings for QSR Inventory.

Is QSR Inventory Legit?

QSR Inventory appears to be a legitimate app. AppsHunter Legitimacy Score for QSR Inventory is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Almost great

I only just recently started using this because I prefer the info recorder, but our broke. There are a couple features that I wish were available.

1) The ability to collapse locations when completing inventory so that once a section has been completed you can make them smaller so it’s easier to scroll through.

2) Every time I have to use the number pad to enter an amount instead of pressing +/- it automatically scrolls back to the top of the list. This means that sometimes I have to press the + button 30 times to avoid having to scroll down to find my place.

With just those 2 changes it would make using the app so much easier!
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Counts not translating into system correctly

For example, sometimes I will put into the inventory app that I have 338 pounds of oil, but whenever I log into the web version, it put it as case or something else... additionally, it doesn't always submit all product after doing counts

Bug/annoyance

When editing a count with a typed in number (i.e. adding .5) instead of using the plus/minus buttons the current list of counts resets its view to the top, wasting time by making you scroll all the way back to where you were previously. It used to not do this in the past. Fix/update that and this would be a 5 star!
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Invetory

The app has problems when using the camera, nothing appears and there is a flash on the screen

Buggy

The app works well, however still has music issue where it stops with each scan. Also when you go from camera to type in something and back to camera. The camera closes after each scan until you go out of inventory and back in.

Update crashed my app

Hello. I updated my app yesterday and now when I click on it to open, it opens for 2 seconds and then closes. I’ve uninstalled and reinstalled. Phone off/ on. Idk what to do next. Thank you.

The app stopped working

The app won’t open on my phone anymore. Seems like it happen to a couple phones. Will work on certian ones. Please look in to and fix

Not working

App doesn’t work anybody knows what happened

Qsr Inventory App

Great App, but every time I scan something while doing inventory while listening to my music, it stops. It didn’t use to do that until Recently. I don’t know Why it does that.

Music not working again

App worked great for longest time, now when you scan boxes it cuts the music again.

Music

I cant even watch listen to music with bluetooth off either cause each scan some how still manages to just completely shut it off wish i didn’t have to do this in silence

Bored

It would sure be nice if i could play music while scanning but all the sudden not allowing it

Hi

So I am experiencing issues will not allow me to sign in with my E ID number password is correct along with login it keeps saying invalid user’s name first time this has ever happened

Response from developer

Sorry to hear you are having trouble.The App is designed to work without WiFi. WiFi or cellular is only required to login or when you hit submit. If you have trouble submitting please submit a ticket to our support team by going to the menu on the Mobile Inventory App on the menu is Help and Support. At the bottom of the screen there is a green Additional Help button which will allow you to submit a ticket. Also, we appreciate your feedback on being able to change your count. On our next release we are adding a Zero button so while counting you will simply hit zero and confirm and be able to enter a count for the same items that is less that the original entry. Then you will not have to look up or scan the item twice. Thank you for your feedback! We are working on improving the App with more enhancements that will be coming soon!

Inventory expires?

Why would there be a time limit for an inventory? Why is it 2 hours? Why doesn’t it let you know before it deletes your inventory? Why?😭😭

great app

i absolutely love the app but since the update 3 days ago i haven’t been able to log in to my store

😡

Every week the app is showing at error 😨

Location Feature

I love the new “Location” section and being able to add item to the list. This would be EVEN better if the ITEM on the list was clickable. Kind of pointless having a list of you have to go back outside of the list to count. Maybe something to think about. Other than that I love the new features.

Response from developer

Thank you for your feedback. The new list should open the item when you tap on the line for the item and it will allow entering counts and submit without leaving the list. The only reason you may want to go out of the list is when you are trying to count a small batch (10-20 items) in the same locations because scanning would be easier as the items may not be in the same order. That would help counting each location and items more quickly. If that is not working for you please submit a support ticket under Help and Support on the menu. Thank you!

Keyboard still doesn’t work

Latest version of iPhone OS, latest version of QSRinventory and still. My keyboard disappears across all apps when I use a Bluetooth scanner with this app.

iPhone 11 bug

App is great for doing inventory however, there is a bug on iPhone 11’s for sure where it will stop my music from playing every time i scan something and there is a bug that makes my keyboard disappear and Im unable to type things in. Please fix soon!

Response from developer

Thank you for your feedback. The music should be working now.

As a real McDonalds employee:

I’ll list the pros and cons of this app.

Cons:
•App will randomly log you out after awhile, even if you’re in the middle of counting inventory.
•The default keyboard is soooo slow. Typing fast is impossible as it’ll start to miss letters.
•The camera barcode scanner is unreliable. There’s no feedback on why the barcode isn’t scanning. It should default to a number pad to enter the WRIN when scan was unsuccessful.
•The submit inventory button takes up the entirety of the bottom of the screen. Accidentally presses happen to often. Make it smaller or put it at the top of the screen in the header.
•there should be a button for the keypad, similar to the camera button.
•I can’t sort my past counts by time so if I click save but need to add to it, I have to either scan it or search for it all over again.

Pros:
•Being able to add to a count by just pressing the arrow keys saves a lot of time.
•Being able to completely skip entering it into the computer is nice.
•As bad as it is, it is nice being able to scan the barcodes with my camera.

Not many pros, but this app has potential. I hope they give the devs the budget to work on it more.
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Response from developer

Hi and thank you for your feedback. Here are a few initial thoughts about the Pro's and Cons you reported. If these do not address the issues you are experiencing we would appreciate you submitting a support ticket so we can address any issues. Cons: The app is not supposed to log you out but there is a timer on counting and submitting of 2 hours before counts are considered old and discarded. Would you be able to give us an example of when and what you are typing to experience slowness so we can test it? Even though the submit button is large you can still add to the count and resubmit. Does that solve the issue? The keyboard is available at any point that you must type in a number or letter. Is there a point when you needed it that the keyboard is not presented? The app is meant to count in small batches so to re-lookup a number should be in a small number of items (10-20). We recommend counting in small batches to stay in real time with the perpetual inventory. Pros: We like that you can enter counts easily Skip the computer to check your counts and Scanning bar codes easily with your phone or Bluetooth scanner. We would love to discuss with you more if you would like to please reach out to us by submitting a support ticket. Thank you again for your feedback!