Harri Live User Reviews

Top reviews

Manager at Corvallis McDonald’s

I absolutely love this app it is a lot more informative than our last application we used !!

Stupid app

Doesnt work at all

Sign-in does not work!

Every time it updates is kicks me out of my profile, and no matter what I do now, I cannot log back in, it always says that there was an error and to download and login to TeamLive to continue, when I’ve been logged into TeamLive for the past year. I’ve tried uninstalling and logging back in to both apps so many times that I lost count of how many attempts I’ve had, and this is unacceptable from an app such as this.
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Confused

App just redirects me to TeamLive.

Awful app

Won’t log me in as it says I need team live, which I have and am logged into.

Doesn’t recognise TeamLive

It doesn’t let me to login, because it doesn’t recognise that I have TeamLive…

Not working with. T-mobile network

It’s not working

Issues

So many issues with the app i always get logged out
After every update. I cant log in to my company’s domain without it saying no internet or something went wrong (i have data when trying) please fix

Logbook notes

Can we PLEASE have the option to write logbook notes from the app? That would be awesome!

Unwanted updates, inaccurate reporting

Harri Live forces automatic updates that do not provide accurate labor dollars and percentage to sales information.

The app will often shut down, freeze or not allow you to log in. You must delete the entire app and redownload to use.

Do not recommend.

Auto Logging out

Keeps logging me out .

Worst system ever

Absolutely the worst HR platform I have ever worked with. The day can’t come soon enough when we move away from Harri.

Not even usable

App says I need to download TeamLive, I have TeamLive. The app is quite literally unusable

General Manager

Ima Hard Worker Woman who love to inspire my Staff to be a better Employee also a better version of themself

Response from developer

Hi, First of all, thank you so much for your positive feedback and for taking the time to post this review. It's feedback like this that helps us to constantly improve the way we do business. We look forward to continuing to serve you!

Unable to see Reports anymore

App was great until it stopped showing labor and sales reports

Response from developer

Hello TajMahal41 , I am reaching out about the issue you've reported here regarding Reports. In order to assist, can you please email our support team (support@harri.com) with few details to help us troubleshoot your issue? A screenshot of the error. What type of mobile device are you using (ex: Apple iPhone 13)? Is it running the latest OS on the device? If not, what version is it running? Have you completely uninstalled/deleted the app and then reinstalled it from your device's app store? NOTE: Please ensure to completely delete the app, and not just offload it the cloud, as we need a fresh install of the app onto your mobile device. If you have done a fresh uninstall/reinstall, is OK if we reset your password so we can test internally in an attempt to duplicate the issue under your login? Sincerely,

Took out the main function

Took out seeing sales and labor which was the best thing about this app… disappointing 👎🏻

Meh

Rarely has full functionality working

Poor, just poor.

I can no longer log in, as the app prompts me to download Team Live when I enter the correct credentials, despite already having that app downloaded & being logged in there too.

Regardless of this recent bug, the interface is clunky, the UI straight out of 2009, & the reliability less than that of an events manager in 2020.

This app is the bane of my existence whilst at work, and makes my life more stressful on a day-to-day basis as a manager.
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Worst app ever

Wasting your time

Never work

I downloaded this app sometimes ago and worked for maybe 2 months then suddenly stopped. Support could not help as they said I don’t have it!!!! How come if I use it for 2 months 😱