Lifeline???😂😂😂
When we had lifeline for my mom, it was wonderful
I ordered it for my home so my husband would have help if he needed it
From the start, every thing has been a disaster! I’ve called at least three times for return shipping labels. They sent me two units, and I’m about ready to pitch them in the trash
When we had the unit hooked up, the pendulum was faulty. Then the machine never did safety checks
I don’t want them and I’m sick of sitting on hold while to speak with them another person who can’t get anything right
We’re better off with a neighbor calling a neighbor to check on him if I call and he doesn’t answer the phone
I ordered it for my home so my husband would have help if he needed it
From the start, every thing has been a disaster! I’ve called at least three times for return shipping labels. They sent me two units, and I’m about ready to pitch them in the trash
When we had the unit hooked up, the pendulum was faulty. Then the machine never did safety checks
I don’t want them and I’m sick of sitting on hold while to speak with them another person who can’t get anything right
We’re better off with a neighbor calling a neighbor to check on him if I call and he doesn’t answer the phone
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Doesn’t work
I’ve tried repeatedly, over two days, to activate my account, using both the app and the website page. Nothing works
device
my device went bad after about 2werks.
i called and they said they will replace it.
thanks
i called and they said they will replace it.
thanks
Impossible to get password reset
I have repeated attempted to have forgotten password to reset and it fails to email me reset link. I’ve phoned and gotten no help. I and my caregiver circle have no way of accessing my account. No customer support. Received email from developer to call for help; called repeatedly and put on wait for over 5 min each time. No way to get help and automated reset connects me with Philips product registration site that has no lifeline support link.
Tech support did a system reset on my data and I am now able to use app. Thank you.
Tech support did a system reset on my data and I am now able to use app. Thank you.
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Response from developer
Thank you for your feedback and we are deeply sorry for the inconvenience. Can you please share the problem with us in more detail so that we can improve our app? Please contact us at 1-888-767-5586. Please send your contact information to below email, hope we can help you out: philipscaressupport@philips.com
Review
Not sure about this don’t understand if I have to pay for it or insurance.. trouble filling out paperwork..
Response from developer
Thank you for your feedback, for your question, please contact us at 1-888-767-5586, hope we can help you.
