LifeSG User Reviews

LifeSG
LifeSG
Government Technology Agency

Top reviews

Great app, easy to use

All good

Very convenient

This app is very convenient

Updated app still sending OTP to someone else’s number

Why is my IC number linked to someone else’s HP number whenever an OTP is sent? Before the app update, this issue had already been there but it has not been resolved even after the app update. It is very tiresome to keep changing log in passwords. It eludes me why we can’t simply sign in using SingPass as with other similar apps. Very poor app.
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Easy to use and app performance is good

This app is easy to use with descriptive notes that are helpful for users not familiar with various government services.

It basically consolidates all government related functions under one roof, which helps breaks down barriers to download multiple apps

Very easy to use

Took some time to figure out how to use. Once I figured out it’s very easy and convenient.

Ease of use

Exact value payment without having to fidget with change. Friendly and easy user interface plus secure payment access.

Convenient and cheap

With so many parking slot options, its a convenient way to go from point to point

The most convenient payment app

It’s so easy to use and accepted everywhere. Thank you LifeSG for making life so easy and helping in cost of living.

Such a breeze..

Easy to use and navigate. How delightful.

So Convenient!

I am able to keep track of my son’s NS registration, so that I could follow up with him. Also, I have just transferred my GovCash very conveniently to my PayNow. Thank Y❤️U So Much to Our Beloved Singapore PAP Government! You don’t find this type of steady governing in many countries.

🏆

⭐️⭐️⭐️⭐️⭐️
I used up my S$200 in 2 seconds!!!
This app is super user friendly.
Kudos to those who developed and manage this app. 🤝

Latest update crashes

Can't access NS Credit QR code anymore. App crashes with fatal TypeError. You need to check your releases before locking people out of their benefits!

Unable to personalise Services etc

It would be great if we can personalise the Services etc that we see on the front page. Not everyone is interested in the first few services for children.

Fast and convenient

Simple to use and fast transaction

Go GovTech

Thank you!

Simply the best.

A simple and user friendly app. Simply loving it. OMG, I feel that it seamlessly enhances shopping Xperia and connecting with the government. No app can achieve this high standard. Thanks the experts and all supporting staffs that designed this wonderfully simple app. Well Done😀😆😇

Easy to use

Easy to navigate around and simple to use. Don’t screw up like most government apps.

Reporting illegal parking

The apps is great except for “attached apps” (like One Service)that somehow is not up to mark or have quite illogical restriction.
Many of us would report illegal parking only if it pose a danger to other road users.
Currently we have to be within 250 metre of the scene, take a photo & report within certain time.
May I know how long the relevant authority be present at the scene once they even notice the “app report” & take to clear the “danger”? Was the restriction make such that most of concern road users feel hopeless & give up reporting it? Btw, I’m also giving up to report such cases.
I believe no reporting restriction should be above road safety, in this case.
Please amend such restriction that make many to give up making our road safer.
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Illegal Parking is not working

The illegal parking app is always unable to take picture and proceed. Always hangs there and no amount of restarting works. It has been so for a few version over more than 1 year. Works at times and sometimes it doesn’t.

Annoying.

Optimize it for ios 18.1 please!

I had been unable to make full use of the app for a while now, it says no connection and unable to show my details there. Im using iphone 16 Pro max, 5G connection from Singtel and 10 Ghz of WiFi speed. I doubt my device and internet having issues. When was the last update? Seems never.