No email
Tried using but needs a code that is supposed to be sent by email. Guess what?! Never get an email.
Problematic registration
Doesn’t work for me
Needs to be fixed
When I got the board, the manual said get this app to make sure you have the latest firmware. Connected it up and it said update available. Did the update but each time I subsequently connected, it kept saying update available. This went on and on. Submitted a ticket. The response was yeah, there is an issue with the app, just ignore the fact that it says there is an update. Seriously? After dropping $10K this is what you get? So apparently, there will always be an update and I have no way of knowing if it actually is or not. Not impressed.
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Can’t login anymore
I never get an email code when trying to login no matter how many times attempted.
Nice idea but needs lots of work
The concept here is good, but implementation needs work. The app reliably connects to my board. However, when it does and I look at the data it is wrong - for instance we have 49 cycles on my battery and it says 14. To make matters work it won’t connect with my controller at all. Well it did once briefly but immediately said “disconnected” and refused to reconnect. It wouldn’t connect to the controller for our other set up either, though once again it connected to the board (and gave similarly wrong info). Heaven help us if we ever actually need to upgrade the software or anything.
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Unable to connect to hand controller
Help.
Horrible update process.
There’s no easy way to describe how bad this app is.
In-app Instruction videos are two years out of date, with no resemblance to actual app and no equivalent steps.
There’s no way to check if there’s an update available.
To update the hand controller, you press a key combination that makes the screen go blank. No indication in app that any update should/ has happened. No way to turn controller back on.
Two hours struggling with this amateurish meds and still no power to the prop,
In-app Instruction videos are two years out of date, with no resemblance to actual app and no equivalent steps.
There’s no way to check if there’s an update available.
To update the hand controller, you press a key combination that makes the screen go blank. No indication in app that any update should/ has happened. No way to turn controller back on.
Two hours struggling with this amateurish meds and still no power to the prop,
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Does not connect to hand controller
Connects to, and updates board software. Does not connect to, or update hand controller software
Thoughts from a prospective owner
Plus - puts a lot of information together in one place.
Minus - the interface to the u-tube videos could use some work
A. Interface won’t let me go full screen. On my iPad clicking the full screen button gives error message not supported
B. Have to relaunch the app once a video has been selected if want to do anything other than repeated watching of that video.
C. Any way to give it a playlist of all the videos or of the group you are in?
Minus - the interface to the u-tube videos could use some work
A. Interface won’t let me go full screen. On my iPad clicking the full screen button gives error message not supported
B. Have to relaunch the app once a video has been selected if want to do anything other than repeated watching of that video.
C. Any way to give it a playlist of all the videos or of the group you are in?
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Nice
Good start, but needs to be updated with addition of 2021 products which I imagine are in the works.
Excellent!
Clean. Quick. Informative. Helpful.
I enjoyed the experience.
Well done!
I enjoyed the experience.
Well done!
