Could Be Better
App is great for tracking sessions and videos keep your pace. However, there is so much room for opportunity.
-Ability to skip AND go back to exercises. If I’m on the ground, I’m not getting up and going back down just because of the order of videos
-Ability to re-order exercises so you don’t have to switch equipment/positions
-Ability to replay/rewatch and exercise. Sometimes I can’t hit pause and get distracted and then I’m just out of luck for that video.
-Ability to skip AND go back to exercises. If I’m on the ground, I’m not getting up and going back down just because of the order of videos
-Ability to re-order exercises so you don’t have to switch equipment/positions
-Ability to replay/rewatch and exercise. Sometimes I can’t hit pause and get distracted and then I’m just out of luck for that video.
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forced sms is pathetic
I downloaded this for my PT but got to the screen that forces me to accept your SMS messages. The messages are literally nothing but a notification of new exercise that my doctor already told me about. Because I MUST CONSENT TO USELESS SMS MESSAGES. I can't use the app AT ALL to see videos of the proper form of the exercises. That's pathetic. I'm not cooperating with your marketing campaigns. If you ever decide to respect your users' privacy, I'll reconsider using your app. Until then DELETE.
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Unable to setup account
Bug in password creation (under registration)
PT at Home
I have had multiple rounds of PT for hip and knee replacements. This is THE BEST guide for keeping me motivated and for making sure I’m doing my exercises correctly at home!! Thank you. I do wish you could sometimes do half one part of the day and the last half later. You can’t come back in to the middle of the program.
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Where did my lessons disappear to?
I started my limber assignments for this week. I was able to complete one day of them then I went back to the webpage and they disappeared. I have the old exercises, but the one that were downloaded this week. Have all of a sudden gone bye-bye. Webpages like this are never consistent endless. I can go to three different webpages and two will not be working today.
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App issue - great response
I had an issue logging in, turns out they were maintaining the app on a Sunday night and I was just at a bad time.
But I emailed them and they responded right away and explained the issue and everything was resolved.
Helpful app, glad my PT uses it.
But I emailed them and they responded right away and explained the issue and everything was resolved.
Helpful app, glad my PT uses it.
Was working before new update
This app was working fine before this newest update. Can’t log in, tried to register again and keeps going to the login screen. Today it’s stuck on a blank page with a spinning circle for loading. Disappointing
“NOPE”
The app worked great for the first couple logins. Now it is in an eternal loop of wanting me to log in. I’ve reinstalled the app only to have the same issue again and again. “Groundhog Day” uggggg!
What Happened
The app was working fine now it will not allow me to log in it keeps going in a loop asking me to authorize face recognition or fingerprint login if you say not it takes you back to the login page. I uninstalled then reinstalled and the same issue is happening.
Log in doesn’t work
I registered. I have used the app numerous times. But this update won’t let me in to my account. Can’t do my PT and this is not good. Fix it please.
it’s okay
It’s constantly kicking me out of the app and logging me out
App is broken
The app is stuck on login screen. After I log-in, it just takes me back to the same screen. Also there is no tech support available. I used the app for my PT for a month just fine and then today it just stopped working.
Trash
App is trash, it won’t login. This is a health company?
Most recent update
Makes a delightfully, wonderful daily exercise app utterly useless no longer allows me to log. Whomp whomp. I look forward to your next update
Update fail!!!
Can no longer log in to my app! Cycles through phone login. What a moronic update!!!
FaceID login just creates a loop
FaceID sets off automatically, but then just brings me to the main screen with the options of login or register, over and over
Update broke app
Most recent update broke the app. Password is accepted but then logs me back out
Update 3 days ago blocks log in
App worked great until 3 days ago. Apparently your recent update that locks me out of being able to log in. Log in, authenticate, log in, authenticate. Please fix!
App stop working
My Physical Therapist told me the app would continue to after I finished my PT. But 2 days after it stopped working because of this your app sucks I paid slit for PT I should still get the use of the app
Significant Login Issues
This app is very useful when it works, but for several days I have been unable to log in. When I log in, it just loops back to the login page after asking if I want to use biometrics. I wish it would stop asking about biometrics. Obviously I don’t want to use them. I also wish the “check in” rating was more nuanced.
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