Great Idea
There is no way to contact app support and get things fixed except writing a review.
1. There’s no way to contact you. The only way to provide feedback is through an app review. There’s no email address or in-app feedback option.
2. The streak system is frustrating. If I practice multiple times a day, I should be able to maintain my streak. Instead, the streak section locks for 24 hours, forcing me to wait until the exact time it unlocks again. If I miss that window, I lose my streak even though I’m using the app regularly. I shouldn’t have to watch the clock just to keep a streak. Please let users access the streak section whenever they want.
3. Some translations are incorrect. I report them using the flag, but they never seem to be fixed. For example, I’ve tapped a French word and the English translation simply repeats the French word instead of giving the English meaning. Are the translation reports being reviewed?
Excited but expectations unmet
Response from developer
Thank you for sharing your insights! We're pleased to hear you enjoyed the concept, and we appreciate your thoughts on the subscription aspect. Your feedback is invaluable as we strive to enhance and adapt our offerings. If you're open to it, please connect with us at support@lingopie.com to share more about your experience. We’d love to assist you further!
Gute Idee - schlechte Umsetzung
Fazit: nicht empfehlenswert.
Response from developer
Thank you for sharing your feedback! We're delighted to hear you enjoyed the playback speed feature, even if other aspects fell short of your expectations. If you're having difficulty finding Italian content, we're here to assist! Reach out to support@lingopie.com for tailored recommendations. We appreciate you flagging the translation issues. Please continue using the flag icon in the player; it greatly aids our team in enhancing the subtitles.
