Did not cancel my plan and refuse to refund
I cancelled my account two days after the free trial and have been charged 4 more times. They still refuse to cancel my membership and will not refund me at all. This has resulted in almost $300 of charges of not even using the app. Absolutely ridiculous
Non stop ads to upgrade and preloaded 5 star reviews
Good but they never stop up selling
Not opening
Thought I would give it a shot. App hasn’t opened for three days now. Just frozen on the loading screen.
Not practical
Even at the beginner stage so much of the content is new and advanced to the user that you are always lost.
Unauthorized charge in my cart
Also awful customer service. Do not buy from them.
Response from developer
It's concerning to hear about the unauthorized charge you experienced and your dissatisfaction with our customer service. We want to assure you that we are addressing this matter internally. If you notice any duplicate or unrecognized charges, please check your plan details, as they may relate to additional features. For any specific billing inquiries, please contact our support team at https://help.jumpspeak.com. Your experience matters, and we are committed to resolving this for you.
