Don’t Sign in with Apple
The app works as promised. You cannot reset your progress if you want to restart your training. Chat GPT told me I could delete my account and restart my subscription. This was bad information. I used the sign in with Apple option and now Jumpspeak won’t restart my account and there is no reasonable way to get a refund.
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Money cheating, double billing
It happened automatically, when I tried to change to yearly they used my saved pay info but did not stop the monthly. Be very careful. They were slow to respond and stop doing it. Then they would not refund or extend my subscription. Bad bisneas. Bad customer service.
Ads are a lie. Overpriced junk.
Their ads sell you a lie. Some guy in a lab coat that he bought from the dollar store talking about neuroplasticity like he knows what it means. The chats are filled with useless and nonsensical phrases.
Not great
With 130 days of practice, I have noticed that there are often times when the program wants me to answer a question with a limited number of choices and none of the choices were in the preceding phrase.
Further, voice recognition is often terrible even when I’m in an absolutely silent room.
Additionally, within one unit of study, there are some exercises that are ridiculously easy and others that are extremely difficult. There needs to be more balance to each lesson
Further, voice recognition is often terrible even when I’m in an absolutely silent room.
Additionally, within one unit of study, there are some exercises that are ridiculously easy and others that are extremely difficult. There needs to be more balance to each lesson
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Great way to learn
I switch to Jumpspeak a while ago and I’m really enjoying the lessons. I’m finding that by repeating the phrases aloud and using the AI conversations my ability to speak find the words to express myself in Swedish is improving rapidly and I’m feeling more confident
Horrible
This system is horrible. They only have AI to help. I upgraded the plan and they did not credit my current plan. I added my family but when my husband went to connect it said he needed to pay and was not subscribed. The AI version is no better than the regular version. Unless you just want to be frustrated after you pay then stay away
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Did not cancel my plan and refuse to refund
I cancelled my account two days after the free trial and have been charged 4 more times. They still refuse to cancel my membership and will not refund me at all. This has resulted in almost $300 of charges of not even using the app. Absolutely ridiculous
Non stop ads to upgrade and preloaded 5 star reviews
Good but they never stop up selling
Not opening
Thought I would give it a shot. App hasn’t opened for three days now. Just frozen on the loading screen.
Not practical
Even at the beginner stage so much of the content is new and advanced to the user that you are always lost.
Unauthorized charge in my cart
Also awful customer service. Do not buy from them.
Response from developer
It's concerning to hear about the unauthorized charge you experienced and your dissatisfaction with our customer service. We want to assure you that we are addressing this matter internally. If you notice any duplicate or unrecognized charges, please check your plan details, as they may relate to additional features. For any specific billing inquiries, please contact our support team at https://help.jumpspeak.com. Your experience matters, and we are committed to resolving this for you.
Loving Jumpspeak!
I am loving learning French with Jumpspeak! It’s day 244 in a row since I started and I still look forward to my daily lessons in French. I have made great progress since I started and upgraded to Lifetime recently so I can continue learning French into the future.
Locked out & ripped off
After 6 months of use with a paid active subscription, I logged out and could not log back in. Countless attempts using the forgot my password path. Never sends code to reset. No customer service at all. The chat feature says replies come in 2 hours!? Never got a reply.
Using Sign in with Apple. Looks like I’m out my account, my progress, and half my subscription fee. Thanks a lot.
Using Sign in with Apple. Looks like I’m out my account, my progress, and half my subscription fee. Thanks a lot.
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Worst thing ever
The lessons are random and there’s no flow. They have AI enhanced characters in some lessons to mimic a conversation, but not having anything that you’re talking about shown in the video. The lessons really don’t feel like they flow well I keep getting gaslit in to be told how great this thing is, but I have tried many other apps and this one is by far the worst one. Do not get it.
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Hangin tough!
Having fun with this
Beginner level 0
If you have absolutely no Spanish short of hello yes no large thank you you will be overwhelmed on this app it starts beginning level 1 wayyyyy past the basics. I don’t even know 100 Spanish words and it’s trying to make me have a conversation where I can’t identify one word in the sentence.
Not working at all
Lessons don’t load at all, app says it can’t find them or contact the API, and it seems confused about the fact that I’m a premium subscriber. Why am I paying for this nonsense?
Glitched but loved until then
I pay for the app and been using it for a month or so and now it won’t load my lessons , please fix
One star
It would not let me log in no matter how I tried. I even went to the website and it wouldn’t load.
Very buggy
While I liked the way lessons were presented, the app stopped loading after 3 days. I contacted support, did what they told me and the app still wouldn’t load. I reported it again and was basically told I am “SOL”. Now I will see if they follow through on the “100 days free” offer.
