It’s a scam. The app doesn’t work and they don’t honor the 30 day guarantee
I tried using the app and it was unusable. Some of what it was trying to teach was actually incorrect. So I contacted the support team (which is just an AI email response) since you can’t cancel the subscription through the app. I was told they couldn’t honor the 30 day guarantee and offered a 30% discount. I told them that was unacceptable, and they offered 50%. When I told them that was unacceptable and I wanted a full refund because of the 30 day guarantee, they “escalated my case” and I never heard back. This app is a scam and should be removed from the App Store.
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Learning impeding AI avatars and buried policies
Before you complete the onboarding there are a million upsells that lock you into spending more and more and then when you finally land in the experience you’re expected to learn from really poorly done AI avatars attempting to look like realistic people that actually do more to distract than help focus on the language you’d like to learn. The refund policy for all of the upsells is not transparent and buried with the t&c so don’t sign up for anything but the basics because they don’t offer free trial and will deny you any refund if the experience does not meet your expectation, seven if you cancel the very same day after realizing that the experience is distracting and doesn’t support the ways in which you learn. Essentially, the app is a cash grab and poorly done. Just use Duolingo
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Scams
If you want to upgrade to the lifetime subscription through the website, it will tell you that it’s unable to process it and charge you for the basic subscription. I like the setup of this app but the technicalities of the website and customer support is Terrible!!!!
Do not subscribe to this app
As soon as you pay for the app you have to work your way through multiple other pages (10? 15?, not sure I didn’t count, I was just trying to get to the page where I could start learning) where you are offered additional features that you need to pay extra for that will help you learn your chosen language. Ie what you actually bought is NOT sufficient for learning. This is basically seriously misleading marketing. I tried immediately to cancel and they refused to refund me. I feel incredibly cheated.
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Scam vibes, check reviews
Wouldn’t refund when I tried the app and it ended up being very different from the ad. It’s difficult to cancel your subscription and it’s all automated bots
