Linksys User Reviews

Customer Experience

Positive experience20.6% of reviews
Neutral5.1% of reviews
Negative experience74.3% of reviews

~ Based on 758 written reviews from the US App Store.

What users say about Linksys

Is Linksys Safe?

Linksys appears safe based on user ratings. AppsHunter Safety Score for Linksys is 94/100.

This assessment is based on 98,345 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 98,345 App Store ratings for Linksys.

Is Linksys Legit?

Linksys appears to be a legitimate app. AppsHunter Legitimacy Score for Linksys is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Linksys is GARBAGE

This is the last time I ever waste my money on any Linksys products! This company sucks I do not recommend.

Buggy

The mobile app is super buggy. Always have problems with it. Router is on and connected to the Internet. But the app doesn’t connect. Crashes a lot. Says the router is disconnected when it’s not. Their website is no help. And their chat bot it stupid.

Worst WiFi app ever

Login is a nightmare. There’s a constant loop because it wants to force you to have an online account. This app clearly doesn’t get tested properly.

Have direct an hour trying to login to change a router setting And just keep trying bounced to their cloud portal

Utter garbage

Doesn’t connect

Would give 0 stars but just says “add a new router?” Just add your password which is exactly what I do and it goes back to the login screen

Semi-functional at best

Update: the more I use this app the more it demonstrates that it was, at best, cobbled together by a first-year programming student who only knows html and then never tested before being released. On top of its inability to properly handles schedules and site limits, it also likes to connect to the router and use the internet connect to offer help about it claiming to not have an internet connection. It keeps offering to add a “found network” to the app. What network? Who knows! It offers literally zero identifying features for this mysterious network it keeps trying to force me to add, and if I tell it not to then it just hard freezes. I have to race to try and get into router settings before the mystery network forced addition and even then it offers no actual settings, just claims that there’s no internet with internet links to try and solve it that just go to Linksys’ front page of their website instead of any actual support area. I’m not sure this app could be any more worthless if they tried.
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No longer working

App now says no internet yet router is connected and all my devices work fine

LinkSys Smart Wi-Fi services are no longer available

Why is this app still on the App Store when you discontinued the service.

Complete waste of my time with signing up

No update after years

No update after years

Worst application/WiFi system ever

Many app sections don’t load properly (perpetual spinning circle). It can’t figure out its own network topology - nodes that have been powered off for hours still show as connected with an actual specific connectivity strength. Crashes frequently. The nodes have lights that don’t indicate their actual status - red ‘no internet’ when fine. Nodes will randomly disconnect from the mesh and require delete/reset/re-add.
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Terrible now

Used to be amazing, solid mesh network seamlessly. Now I can’t even login to the app properly. What happened?

App is no longer working

The app is no longer working, cans find or connect to my main router and nodes. App state no internet connection and I am connected to all my devices.

Was a good app

The Linksys app was a very handy tool until iOS 27. Now the app opens and keeps on saying there’s a new network even though the network has not changed.

Too many bugs

This app frequently tells me that my router has no Internet connection when I can stream videos from the router. Clearly it has an Internet connection. Also, I have two separate networks at completely separate locations. I only want to use the app for one network. When I try to log onto that network it always sees the other one and asks me me if I want to add it. When I say no, I get a permanent blank screen. This is a major bug in the software.
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App doesn’t work

It worked in the past but now states that my home network has no internet connection when I do have internet. Under troubleshooting, clicked to check internet. States it could take up to a minute, but it never finds it. Incredible that a tech company can’t develop and support a reliable and functional app.
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Broken

Since IOS 27 I’m stuck in the dreaded “ Username and Password is Incorrect “ loop of death.

Hot garbage

Unsupported, unusable. I’d love to share a video of me entering a password in a web based version on my Mac (works) and then in this “app”. Which fails. Zero response from customer service. Not updated in who knows how long. Abandon-ware for sure.

Suddenly Quit Working

This app, though sluggish, worked fine until I used it to update my firmware tonight. Now it no longer logs in to my router either remotely or directly (it just repeatedly loops back to the login screen). I can only access my router locally using the web-browser interface now. Is this a sign that Linksys going under?
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Crashing not working

App needs update badly, no longer working.

No longer works never enending login loop

Using latest ios 17promax app no longer works. Never enending loop when attempting to login woth router password. When creating a new account won't allow me to create just sits there shwoing what I typed in...

Does what’s needed

No real problem but app not updated for two years and things move on. App refuses to show the correct latest upload and download speeds after retesting. Perhaps it does not believe my near 500mbps speeds?