Linksys User Reviews

Customer Experience

Positive experience21.2% of reviews
Neutral5.4% of reviews
Negative experience73.4% of reviews

~ Based on 725 written reviews from the US App Store.

What users say

Is Linksys Safe?

Linksys appears safe based on user ratings. AppsHunter Safety Score for Linksys is 94/100.

This assessment is based on 98,345 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 98,345 App Store ratings for Linksys.

Is Linksys Legit?

Linksys appears to be a legitimate app. AppsHunter Legitimacy Score for Linksys is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The app cannot connect to your router on your local network

This app does not allow you to connect to your local network. I used to be able to connect prior to upgrading the iOS to 26.6. The app attempt to connect and then put you back into the email Login tab. The email login doesn’t work either.

Worked fine until a few days ago

Now not only can I not login at all, the entire interface just cycles back to the login prompt over and over and over. Making software that is not complete garbage is not that hard. Fix it and DO BETTER!

App sucks

App takes forever to open. Even says no internet at times but internet works fine.

No App Support

After years of Linksys pushing us into using the Linksys App only. They’ve removed support for virtually all Smart and Mesh routers. The app is now useless

Quit working

Quit working on my iPhone. Used to work great

App is near useless

My system has tripped out for the third time in 12 months. Necessitating a full reinstallation and all the device connections that go with it. On top of this my router refuses to reset even following all web based tips and several attempts to do so via their web browser.
The App constantly locks up and requires deletion and reinstall. It’s so poor I want to scream. All day I have wasted and I suspect I’m going to have to invest in another system.
Terrible.
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The worst app ever. Avoid

Avoid Linksys. The app never works. You can’t login. Nothing works. ITS NOT WORTH IT

Problems

I can’t even log in, says my router password is incorrect, and it also says my email and password are incorrect. Our higher world of technology is becoming garbage.

Used to work great

I don't know what happened but now it's not working at all. I log in correctly. Had set up my router...and then...it keeps saying there's no router. And it says there's another router to connect. Then when I try to troubleshoot it doesn't work... 😭 Like I said when I first got it. Fantastic. Last update maybe everything went weird.
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Not working

After I downloaded the app, it doesn’t let me connect. It says the Wi-Fi signal is too weak.

Rubbish!

It’s slow, unresponsive and just infuriating! I wanted to control what websites my children are accessing and control WiFi usage but the app is just rubbish!

Terrible terrible terrible

This app is awful, it’s a 50/50 whether it will start or just spin, the scheduling for managing devices doesn’t work (but no screen feedback so you won’t even know that the schedule isn’t working), it takes 10 attempts to do anything.

Not good for parental controls

I have tried to enable parental controls to set times for when the devices my children have access to can connect to the Internet. However, the app repeatedly crashes or is unable to save selected settings, with repeated prompts of “try again later”.

Update?

Has it really been 2 years since this app was updated? It is so glitchy and only works half the time.

Total rubbish

Doesn’t work won’t recognise devices, errors out on passwords that are 100% correct. Worst WiFi app I’ve ever used!

Doesn’t work

Every time I log into the app I’m IMMEDIATELY signed out. I can’t even set up my extenders because I can’t even login in to access my account. Until they fix their app I HIGHLY recommend using a different company.

Worst app I have ever used

Literally can’t do anything on it, can’t even login. How did this get released in this state. Shocking

Used to work, now it’s completely useless

When I first joined community fibre 3 years ago, I was directed to the app by the installation engineers. Worked a treat absolutely flawlessly. I have a hub with 4 additional boosters scattered across my property and never had an issue.

Recently upgraded my plan to 10GB fibre. Community fibre sent me our new nodes, this app is now completely useless, does not connect to the nodes and won’t register a single one so I’m basically having to start from scratch connecting every single one of my devices to the new system. Also none of the new nodes pair to each other 🤷
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Buggy and over simplified

Silently fails to update admin password. Make sure you note the old one when changing!

No options to disconnect from the cloud and only have local admin.

Not working

I logged in to the app and added my network but when i came back to it it kept on telling me to add a network when i didnt want to and there was no exit button