Linksys User Reviews

Customer Experience

Positive experience21.8% of reviews
Neutral5.4% of reviews
Negative experience72.8% of reviews

~ Based on 702 written reviews from the US App Store.

What users say

Is Linksys Safe?

Linksys appears safe based on user ratings. AppsHunter Safety Score for Linksys is 94/100.

This assessment is based on 98,345 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 98,345 App Store ratings for Linksys.

Is Linksys Legit?

Linksys appears to be a legitimate app. AppsHunter Legitimacy Score for Linksys is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very unreliable

It doesn’t work always, there are days that it works and others that doesn’t.

Broken app

The app is broken, I can’t even reset my password, it’s giving me wrong directions on how to reset the password.

Broken features

I can not save settings, my guest network is turned on and I can’t turn it off. The app disconnects and makes me log in as remote or local only sometimes.

Terrible App

The mesh network itself isn’t that bad, but this app makes diagnosing issues incredibly time consuming & stressful. Making changes in the app will have you waiting anywhere from 2 to 20 min just to change 1 thing. And if you have to go over an issue like speed test etc. more than once you’re in for a long day. Overall probably the worst interface I’ve ever used in my life. Especially when using a product that costs over $2-300. It feels like they cheaper out on the app. FYI I’ve been trying to diagnose an issue on 1 of my nodes for over 5hrs & most of that has been using this terrible app.
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Useless Garbage

This app is not fit for purpose and neither is the website. Constantly freezes or bugs out on the login screens and tells you your correct password is incorrect! Community Fibre need to stop using this garbage. Absolutely useless. Still cannot access my own wifi router!

Not connecting to my router

Even though this app is founding my network, after I enter my router password it’s not working. It’s came back to the same prompt.

Disturbingly Poor

Woefully poor. Might be a good app in the US, but utterly useless in the UK, and I mean useless.

Semi-functional at best

The app successfully loads and can connect to the router, but the actual feature execution is spotty at best. The app is seemingly incapable of understanding time ranges, as if I set parental controls to pause internet on certain devices for a nighttime period it insists that what I actually mean is to block access 24 hours a day. Schedules will be deleted for no reason, multiple schedules cannot exist simultaneously, identification of devices and times they’re present on the network is often nonexistent or falsified, etc. This entire interface is a huge step back from the one we had ten years ago.
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Terrible

The buggiest, slowest app I have ever encountered on an IOS device. How does this level of technical inaptitude even exist in this modern day era? Slow to load, often decides to reset back to factory with no explanation and has zero innovation.

Not intuitive

This app doesn’t work properly. And the help section is a complex joke. Instead of finding what I’m looking for all it shows is a list of questions, and if my question isn’t in the list then too bad. For example, I am trying to rename my devices. The instructions say to tap on the name. Nothing happens. using the desktop interface is no better. You can’t make any meaningful selections. I got rid of my previous Chinese made router, but at least it allowed many customizations. This app is useless. I wouldn’t buy this router again
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This app setting up is worst

Cant properly connect to even an account and gets stuck throughout the whole
process

NIGHTMARE

absolutely terrible app. Doesn’t work 90% of the time, and when it does work it constantly logs you out, fails in the middle of setup, and gives out wrong information (node is online when it is offline, and offline when it is actually online and internet is working fine).

Whenever there is any power outage or temporary internet disconnection, all routers fail and never connect back. And any attempt to reset them constantly fails and ends up taking days to get them working again.

change to TP-Link, it’s a blessing.
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Barely loads

The app barely ever loads. It spins and spins and spins. When it finally does load it rarely ever applies the settings. I’m trying to use parental controls and it will take about 20 minutes of trying just to get the app to load, and then for the settings to finally work.

Utter junk

It’s hard to believe that a company as big as Linksys (aka Belkin) who are still operating and still selling routers could possibly make an app as bad as this. It is utterly useless and completely broken. It hasn’t been updated for years and it still remains the only way to control the devices they are STILL SELLING. If you haven’t already invested in Linksys routers, DON’T! If you have, you have my sympathies. If you work for Linksys and you’re reading this, FOR GODS SAKE SORT OUT YOUR APP, it’s embarrassing!
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Linksys App

This app constantly freezes and is not fit for purpose. Could seriously do with an update. Would have expected better from Linksys

App

Doesnt even let me log in. Worst app

Terrible app

Terrible user interface, full of bugs and super slow.
Every time I open this app it wants to restart my modem because “something’s gone wrong”

Impossible to use

Login stuck multiple times. Can’t get in typing exact router password. Screen just resets.

Sad decline

Was great once upon a time. I rely on this app to monitor networks at 4 locations and have 15 nodes in total. Now dog slow, can’t get to some networks randomly, or just locks up.

it doesn’t update the actual stats

one of the nodes keeps getting disconnected.unplugged the power and the app still says connected.app doesn’t show the actual status of the device.