SURFboard Central

SURFboard Central

by ARRIS Group, Inc.

1.5K ratings
264 reviews
Free

Details

  • Released
  • Updated
  • June 4, 2020
  • March 10, 2025

Features

SURFboard Central screenshot #1 for iPhone
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SURFboard Central screenshot #10 for iPhone
iphone
ipad
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About

Simplify the setup and management of your home network devices. This app provides step-by-step installation guides, Wi-Fi configuration, and network monitoring for various modems, routers, and mesh systems.

โœ“Step-by-step device installation guides
โœ“Wi-Fi network configuration and management
โœ“Guest network setup
โœ“Client device monitoring
โœ“Parental controls and screen time management
โœ“Network health monitoring
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What users say

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What's New in SURFboard Central

4.3.5

March 10, 2025

Minor bug fixes.

User reviews

Worthless

The single worst app Iโ€™ve ever seen. Nonfunctional. Totally worthless. People should be fired for this.

Sent in circles and circle!

The most flawed app possibly on the App Store! The app has me doing the same thing over and over and over again. To the point that Iโ€™m stuck Toth the SSID the modem has now, the app is just absolute garbage. Go to Xfinity or your service provider and set up your device for the 19th time. (My device is working great & everytime has been working great over and over again). Oh delete the app & reinstall it a dozen times. That should do the trick. Nope. (Get another product not made by Arris and it does the trick)!
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Hate it

If you upgrade your phone you lose the ability to use this app to connect to your device without factory resetting your device and then setting it back up with your new phone. Stick with the web install, at least you can access it from any device locally. If you know what you are doing you can connect to your device remotely via the web GUI. ๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป donโ€™t use this app
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Unquestionably trash

I just wanted to test to install my new VPN in the router itself but this app is outrageously bad. Itโ€™s all already set up from like two years ago but it literally will not let me login with the account Iโ€™ve already created without trying to force me to do a factory reset first. Has the app owner been compromised? Is this some kind of shifty phishing attempt? You canโ€™t even go back a screen to try a different option. You literally have to uninstall the whole damn thing to start a process over but the useless garbage app can only handle an initial setup. Nothing else.
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I Gave It A Try

I wanted to see what this offered, but it had varying results trying to connect to my network. A web browser did what I needed. Uninstalling seems to be the only way to restart the process.

Developer apps

User experience

๐Ÿž

Reported Bugs

5 issues

App crashes frequently

Bug

Fails to connect to network

Bug

Incorrect device information displayed

Bug

Parental controls don't work as expected

Bug

Unable to change network name or password

Bug
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Requested Features

4 requests

Add more advanced configuration options

Feature

Improve parental controls and internet scheduling

Feature

Provide a web-based interface instead of just a mobile app

Feature

Allow users to bypass the app and access router settings directly

Feature

FAQ

What does the SURFboard Central app do?

This application guides you through the setup process for various SURFboard network devices, including cable modems, Wi-Fi routers, and mAX Wi-Fi mesh routers. It also provides tools for managing your Wi-Fi network, such as setting up guest networks, monitoring connected devices, and configuring parental controls.

What types of SURFboard devices are supported?

The app supports a wide range of SURFboard devices, including various cable modem models (e.g., S33, SB8200), cable modems with Wi-Fi (e.g., G36, SBG8300), mAX Wi-Fi Mesh Routers (e.g., W30, W61), and Wi-Fi Gaming and Extenders (e.g., W6B).

Is the SURFboard Central app free to use?

Yes, the SURFboard Central app is free to download and use. It does not have any in-app purchases or advertisements, offering a straightforward experience for managing your home network devices.

Can I manage my Wi-Fi network remotely with this app?

Yes, you can manage your Wi-Fi network when you are both at home and away. This allows you to configure settings, monitor connected devices, and manage your network security from anywhere.

What are the parental control features in the app?

The app offers enhanced parental controls, including the ability to create profiles for children to manage their screen time. You can set schedules for Internet access or manually pause Internet access. It also includes features like "screen" time rewards and notifications when devices join or leave the network.