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ARRIS SURFboard Manager

ARRIS SURFboard Manager

by ARRIS Group, Inc.

965 ratings
121 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • March 15, 2016
  • March 5, 2022

Features

Developer

ARRIS Group, Inc.
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ARRIS SURFboard Manager screenshot #1 for iPhone
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ARRIS SURFboard Manager screenshot #5 for iPhone
ARRIS SURFboard Manager screenshot #6 for iPhone
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🔄6+ apps
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❓5 answered
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📦w/o updates
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About

Manage and configure your ARRIS SURFboard® devices with this utility app. It facilitates onboarding and seamless transfer of settings to the new SURFboard Central app for supported models.

✓Device management
✓Device configuration
✓Onboarding new devices
✓Seamless settings transfer
✓Supports specific ARRIS models
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What users say

Summarized from real user reviews of ARRIS SURFboard Manager. Based on 965 reviews and a 1.3/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Works as expected
  • 🚀Smooth setup process

Negative things

  • 🐛App crashes frequently
  • 🔒Security and privacy concerns
  • 👎Difficult to use
  • 💤Unresponsive and slow
  • 🤯Completely non-functional
See all reviews

What's New in ARRIS SURFboard Manager

5.3.41

March 5, 2022

This App updates provides an option for SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 users to be migrated to our new SURFboard Central App seamlessly. Just launch this app and follow the instructions. All your configuration and settings will be copied over so you can enjoy the benefits of the new app! Stay tuned - all remaining gateways will soon be supported. Legacy users can still use this Application and return from SURFboard Central if preferred. This update includes several bug fixes.

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User reviews

Most RecentHighest RatedLowest Rated

Awful do not buy

Regret
concerned platypusconcerned platypus

Waste

Unable to login the app and acct online. It’s been like this since I bought the thing a year ago. Don’t waste your time or money.
phsvnphsvn

Don’t bother

Better to just contact your internet service provider directly instead of using this app. It directs you to use a QR code but can’t even recognize one. After entering info manually the app just interfaces with your ISP anyway but now you’ve had to provide email to yet another company who’s likely going to sell it to advertisers.
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JesakitJesakit

Doesn’t work

I spent so long trying to login and create a more secure password. This app never let me login…had to go to the weird webpage. Terrible app
BoccyleeBoccylee

Never worked

Horrible app
03121977ES03121977ES
See 116 more reviews

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to scan QR code

Bug

Login issues and lost connectivity

Bug

Inconsistent app behavior

Bug
✨

Requested Features

3 requests

Ability to reset password

Feature

Improved parental controls

Feature

Better device management

Feature

FAQ

What does the ARRIS SURFboard Manager app do?

This app allows users to manage and configure their ARRIS SURFboard® devices. It is designed to assist with onboarding new devices and transferring existing configurations and settings to the newer SURFboard Central app for supported models.

Which ARRIS SURFboard devices are supported?

The app specifically supports SBG8300/SBG10/SBG7580-AC / SBG6950AC2 / SBG7400AC2/ SBG7600AC2 models for onboarding and management. For legacy devices like SBR-AC3200P / SBR-AC1900P / SBR-AC1200P / SBX-AC1200P, users should continue to use this app for now.

Is there a cost to use the ARRIS SURFboard Manager app?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.

How do I transfer my settings to the new SURFboard Central app?

If you are an existing customer with a supported device, you will be prompted to launch SURFboard Central upon updating. The app is designed to seamlessly transfer your existing configuration and settings to the new application.

What are the main benefits of using this app?

The primary benefit is the ability to easily manage and configure your ARRIS SURFboard® network devices. It simplifies the onboarding process for new users and ensures a smooth transition of data for existing users moving to the SURFboard Central platform.