Grandma scammed
Response from developer
Hello, recently, we've received many repetitive user reviews without any details that can help identify the support requests. We couldn't locate an account or support request associated with your name. It makes us believe that your review is a part of the artificial activity, too. If you contact our support team about your issue, please share your support ticket number so we can look into it. In case you haven't contacted us yet, please send us a message here: https://bit.ly/2rgGdRw UPD: Hi, we haven't heard back any updates from you. Can we help? Please let us know.
Lost my money
Response from developer
Hello, we kindly ask you to stop spreading false information—no funds were ever stolen by Freewallet. You haven't provided any identifiable details that can help us locate your support request. We can only assume that all your comments are aimed at confusing our users.
My money can’t be withdrawn
I have not been able to withdraw my money it doesn’t bring option to remove funds this is the height of it
Response from developer
Hi! Unfortunately, we can't locate an account or support request associated with your name. Did you reach out to our support team about this? Please share your support ticket number so we can look into the details. UPD: Hi there! We haven't heard back from you yet. Can we still be of assistance? Please update your review with your User ID or ticket number.
Not official!
Response from developer
Hi, private keys are securely stored with our security department. These solutions make it super easy to receive, send and exchange funds within the app where we take the responsibility for your private key security. Our app does not claim to be the official Lisk wallet.
