Little Ride User Reviews

Little Ride
Little Ride
Kamal Budhabhatti

What users say

Top reviews

App doesn’t open Just use Uber!!

I have tried to use this app in Kenya and it use to work but anymore it is TERRIBLE!
There is always a problem opening and signing on. The last thing you want to do when getting a cab is stand there for over 5 minutes waiting for the app to open! Then at least 50% of the time there is a challenge signing in. At least the Uber app loads fast and doesn’t require signing in every time you open it!
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Fare difference

Fare shown 160 but was charged 250

Haptics control

Why can’t I manipulate the haptics on the app? Especially when pairing me with a driver!

Corporate ride but had to pay

Your app is not good. I chose corporate and I had to pay. Every ride up to now has had a problem.

Double payment

Stop sharing wrong information. The estimated amount and actual amount has a big difference (almost double) what is that? This is simply cheating.

Drive

Your service is very professional

Ride Amount

The only thing I don’t like about the app is giving the price range of the ride it pisses me off. You guys should give the specific amount of the ride

The worst!!!!!

This the worst app ever by far its laggy it buggy I can’t even get to the app to order it takes so much time to get inside then when you try to order its loading to this just ridiculous 🤦‍♂️🤦‍♂️🤦‍♂️

Some issues ruin the experience

Unable to find ride history in the app which is quite annoying.
Drivers available in Dar es salaam are unprofessional and driver/car details often do not match details on the app.
App takes forever to complete a trip. It takes a long time to see how much you owe.

Drivers

Your driver ask the client where thay are going and if the trip is return trip they don’t accept they will cancel at the first drop

Error in sending verification code

I am in the US trying to load this app for my Kenya trip. It kept telling me error in sending verification code. My carrier said they did not block my short message. Any suggestions?

Issue with GPS

Twice in the past week I have pinned my location right to my house gate, but the driver’s map takes the them off course; both times to the same wrong location about 5 minutes away. I then have to give verbal directions to my gate. Which requires them to backtrack.
Update: still the same issue!

Response from developer

Hi Eshabouk,   Apologies for the less than great experience you had. Kindly email customer-support@little.bz with all the details for a speedy resolution to the outlined issue.   We look forward to having you on our platform and serving you to the best of our capability.   Kind Re­­gards,   ^JG

Keeps timing out

Been trying for an hour to order food using the app. It just keeps timing out and closing before I can complete the order. The UI is also just not user friendly AT ALL!!!

Response from developer

Hi wasunna, Apologies for the less than great experience you had. Kindly email customer-support@little.bz with details of which restaurant and product you were trying to order for a speedy resolution to the outlined issue. We look forward to having you on our platform and serving you to the best of our capability. Kind Re­­gards, ^JG

Little

It’s an awesome app

Response from developer

Hi sally saleem,  Thank you so much for the support and positive feedback 😊😊😊. We look forward to having you on our platform and serving you to the best of our capability. Kind Re­­gards,  ^JG

Downloaded then Deleted!

I downloaded the app, entered my phone number, it gave me error message, then I simply deleted it.
It’s not tested correctly and doesn’t work.

Major improvements are required!!!

Response from developer

Hi Albaraawi,  Thank you so much for us­ing Lit­­tle. We apol­o­gize for the less than great ex­pe­ri­ence you had on our plat­form.  I see you are using the App from the United States as shown on this comments. We at the moment are not supporting locations outside Africa. However kindly email us all the details at op­er­a­tions@lit­tle.bz for the necessary action to be taken. We look for­ward to serv­ing you even bet­ter in fu­­ture.  Kind Re­­gards,  ^JG

Overcharges and dosent use the app

Didn’t start the trip so he charged four times the fee I paid 800 for the trip and he wanted to fight

Response from developer

Hi 22223_gujnnkH,  We humbly apologize on behalf of the less than professional behaviour from your driver. Kindly send an email to operations@little.bz with the details of the Trip and driver so as to allow us follow up. Thank you so much for using Little. We look forward to serving you even better in future.  Kind Regards,  ^JG

Unable to request

Unable to request a ride ,while selecting the destination app closes automatically,am using iPhoneX

Pricing

The fares are a little too expensive.

Doesn’t work

Since the update it says that Little isn’t available in my area yet. Very disappointing. Can no longer use it.

Little Ride - Corporate

The app keeps crashing. Once you approve a request the apps functionality for requesting for cab disappear. Can be very annoying