App Terrible. You’re better than this
Straight up… app doesn’t connect to system, even with QR scan. There are button on the app that have no functionality. The videos don’t load. It’s like you built this app but then never decided to try it out. For such an expensive system you all should be better than this
WTWHat is this?16
Challenging setup, buggy app
Weirdly difficult to get setup up but working well now. One big reason we got it was for the automatic timer, but the timer function doesn’t work in the app.
Bbdqo
Broken voice command
The menu to setup voice automation via Alexa or Google is broken, takes you to a Rain Maker ESP white label website
SSeanNYY52
A great idea undone by glitchineas
Been using Thermacell LIV+ for years, largely because the initial cost motivated perseverance in the face of poor execution of features. Last year the app was updated and the timer feature was a welcomed perk that this year is not working at all. I trusted it and blew through an entire refill cartridge. When I’ve used my remaining cartridges, I’m removing the system. I don’t have time to babysit technology nor the budget to accommodate its failures. It’s easier and more economical to just go back to the fuel based repellers.
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LLilicammy
Buggy
Buggy. Turns off periodically for no reason & does not correctly communicate when contents are low or running out.
WWhitWhitW
Response from developer
Thank you for your feedback. If you're experiencing issues or need assistance, please don’t hesitate to reach out to us at customerservice@thermacell.net — we’re here to help!
