How is this the interface for a multi million dirham property?
This was clearly never beta tested by anyone, and frankly is nearly worthless if attempting to get actual service on your unit. Aldar, you have the money. Do better
Appalling design
Not working
Response from developer
Sorry you’ve had this experience. We apologise for the inconvenience caused by the OTP screen and login issue. To help resolve it, please try the following: Ensure your phone has sufficient available storage. Confirm your device is on the latest iOS version. Make sure you’re using the latest version of the Live Aldar app (update via the App Store). If the issue continues, please reach out to a live agent via Hello Aldar and our team will assist you directly: https://www.aldar.com/hello Aldar Customer Care
Review
Alteneiji
Response from developer
Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.
Perfect for anyone
all-in-one app experience with tenant services, maintenance request tools, and payment
options. The interface is user-friendly and the platform feels very reliable. A smart living solution
that truly delivers value.
Aldar
Response from developer
Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.
Good customer service
Response from developer
Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.
Grateful
Response from developer
Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.
Thankyou aldar
Response from developer
Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.
Great app, easy to use
Good customer service
Great support and fluid app
Cant log in
App not working .
Is not working from my side can you please help.
Response from developer
Sorry you’ve had this experience. We apologise for the inconvenience caused by the OTP screen and login issue. To help resolve it, please try the following: Ensure your phone has sufficient available storage. Confirm your device is on the latest iOS version. Make sure you’re using the latest version of the Live Aldar app (update via the App Store). If the issue continues, please reach out to a live agent via Hello Aldar and our team will assist you directly: https://www.aldar.com/hello Aldar Customer Care
Cannot login
Response from developer
Sorry you’ve had this experience. We apologise for the inconvenience caused by the OTP screen and login issue. To help resolve it, please try the following: Ensure your phone has sufficient available storage. Confirm your device is on the latest iOS version. Make sure you’re using the latest version of the Live Aldar app (update via the App Store). If the issue continues, please reach out to a live agent via Hello Aldar and our team will assist you directly: https://www.aldar.com/hello Aldar Customer Care
Problems access in
Response from developer
We’re sorry for the inconvenience and appreciate you sharing this feedback. We understand how frustrating it is when the app isn’t working as expected and updates feel frequent. Our team is actively adding new features and improvements on a regular basis to make the experience as smooth and frictionless as possible. In the meantime, please ensure you’re on the latest app version, your device OS is up to date, and you have enough free storage space, as these can impact performance. If the issue continues, please reach out to a live agent via Hello Aldar so we can help and investigate: https://www.aldar.com/hello Aldar Customer Care
