Live Aldar User Reviews

Top reviews

Not working

The app doesn’t work. I put the password and it’s only scrolling .

Response from developer

Sorry you’ve had this experience. We apologise for the inconvenience caused by the OTP screen and login issue. To help resolve it, please try the following: Ensure your phone has sufficient available storage. Confirm your device is on the latest iOS version. Make sure you’re using the latest version of the Live Aldar app (update via the App Store). If the issue continues, please reach out to a live agent via Hello Aldar and our team will assist you directly: https://www.aldar.com/hello Aldar Customer Care

Review

Good app

Alteneiji

Alteneiji

Response from developer

Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.​

Aldar

Excellent service

Response from developer

Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.​

Good customer service

I spoke with the staff and she assist me so well and she help me how to register for the account.

Response from developer

Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.​

Grateful

Thank you for your support always !

Response from developer

Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.​

Thankyou aldar

Great app and very user friendly

Response from developer

Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.​

Good customer service

I spoke with ms sanya and she assist me so well and she help me how to register for the account.

Cant log in

Cant log in. Requires to update app, but doesn’t allow to do it

App not working .

Hi , the app
Is not working from my side can you please help.

Response from developer

Sorry you’ve had this experience. We apologise for the inconvenience caused by the OTP screen and login issue. To help resolve it, please try the following: Ensure your phone has sufficient available storage. Confirm your device is on the latest iOS version. Make sure you’re using the latest version of the Live Aldar app (update via the App Store). If the issue continues, please reach out to a live agent via Hello Aldar and our team will assist you directly: https://www.aldar.com/hello Aldar Customer Care

Cannot login

Can’t log in, stuck on the page where you’re supposed to enter an OTP. It sends it but the continue button doesn’t work so no where to put the otp in. Don’t expect much from them anyway lol

Response from developer

Sorry you’ve had this experience. We apologise for the inconvenience caused by the OTP screen and login issue. To help resolve it, please try the following: Ensure your phone has sufficient available storage. Confirm your device is on the latest iOS version. Make sure you’re using the latest version of the Live Aldar app (update via the App Store). If the issue continues, please reach out to a live agent via Hello Aldar and our team will assist you directly: https://www.aldar.com/hello Aldar Customer Care

Problems access in

U can not access the app when u inputing user name and password because when u type the text is invisible and u don't see what u insert , the app is worse than the one before provided by al dar , cannot access to pay service charge , nor uae pass works

Response from developer

We’re sorry for the inconvenience and appreciate you sharing this feedback. We understand how frustrating it is when the app isn’t working as expected and updates feel frequent. Our team is actively adding new features and improvements on a regular basis to make the experience as smooth and frictionless as possible. In the meantime, please ensure you’re on the latest app version, your device OS is up to date, and you have enough free storage space, as these can impact performance. If the issue continues, please reach out to a live agent via Hello Aldar so we can help and investigate: https://www.aldar.com/hello Aldar Customer Care

Updating the email

When will you allow me to update the email?

App always hangs

The app always hangs and needs to update to see the home page . Today , despite updating , the dash board is not working properly.Makes it impossible to use.

Full of errors

Terrible app, poorly designed full of bugs. Does not allow to register.

Useless app

This app is absolutely useless. Aldar schools cancelled all schools portals and replaced it with this app to inform parents with students and classes updates which never actually give any thing. We had to ask to see our son’s end of year report many times by phone and mails until we eventually were able to receivbit. Customer support is never helpful, no matter how many times we call them or the school, nothing works. The app is just a platform to advertise for Aldar properties and other businesses but has no use for educational institutes.
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Excellent

Great app with good user experience

Horrible experience

There is an issue every day with this app.

Excellent all-in-one lifestyle app

Live Aldar makes it so easy to manage my property and stay connected with the community. I can pay service charges, book amenities, track requests, and get instant updates — all in one place. super convenient!

Excellent

Great app and very easy to use.