How is this the interface for a multi million dirham property?
Aldar is now driving residents to use this clunky and unresponsive app now that the yas acres communities are fully handed over. Honestly, the app needs to have two complete separate functions- marketing the latest Aldar project, and a separate service oriented portal for current owners. If I have an extra million or two laying around, I can get yet another harassing call from a real estate agent. But if theres a strange strange noise at night, emanating from an unknown source, I have to submit video evidence and attempt to find the issue in a drop down that covers about ten issues.
This was clearly never beta tested by anyone, and frankly is nearly worthless if attempting to get actual service on your unit. Aldar, you have the money. Do better
This was clearly never beta tested by anyone, and frankly is nearly worthless if attempting to get actual service on your unit. Aldar, you have the money. Do better
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Appalling design
This app has one of the worst user experiences ever created. It’s almost impossible to find anything useful.
Not working
The app doesn’t work. I put the password and it’s only scrolling .
Response from developer
Sorry you’ve had this experience. We apologise for the inconvenience caused by the OTP screen and login issue. To help resolve it, please try the following: Ensure your phone has sufficient available storage. Confirm your device is on the latest iOS version. Make sure you’re using the latest version of the Live Aldar app (update via the App Store). If the issue continues, please reach out to a live agent via Hello Aldar and our team will assist you directly: https://www.aldar.com/hello Aldar Customer Care
Review
Good app
Alteneiji
Alteneiji
Response from developer
Thank you for your positive feedback! We’re glad to know you had a good experience with the app and appreciate you taking the time to share it.
