Scam Exposed
After winning and sending payment for an auction item at an auction which clearly stated that at the close of bidding, there was no item return or recourse for the buyer, and significant penalties for not paying, the item was pulled without any explanation. I still have no idea where my payment went and the auction house is not responding. LiveAuctioneers is completely unhelpful and is not willing to intercede or ensure an answer from the auction house. I checked the laws for the applicable auction states and what is happening is a clear violation of multiple statues. I’ve sent at least five detailed emails to LiveAuctioneers. Buyers beware that when things go bad you’re only recourse is to get a lawyer as a support level is zero.
Update: They say as middlemen they cannot do anything about fraud and further have no plans to expose bad actors.
Update: They say as middlemen they cannot do anything about fraud and further have no plans to expose bad actors.
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Scam Exposed
After winning and sending payment for an auction item at an auction which clearly stated that at the close of bidding, there was no item return or recourse for the buyer, and significant penalties for not paying, the item was pulled without any explanation. I still have no idea where my payment went and the auction house is not responding. LiveAuctioneers is completely unhelpful and is not willing to intercede or ensure an answer from the auction house. I checked the laws for the applicable auction states and what is happening is a clear violation of multiple statues. I’ve sent at least five detailed emails to LiveAuctioneers. Buyers beware that when things go bad you’re only recourse is to get a lawyer as a support level is zero.
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LiveAuctioneers Review
Great company and auction site - their system is easy to navigate with very helpful alerts.
Seller reserve
Seller reserve is so dumb bc you have to guess what the reserve is and usually it’s more then the items worth
Accidental Bidding when tapping into a live auction
When registering for an auction- be careful not to tap into the “live” item being bidded on. I accidentally did that and it placed a bid and the bidding closed. At $25,000 on something I had no intention of buying. Not sure how I will deal with this but be careful!
BEWARE: Shipping Charges are Insanely High!!
I've bought thousands of dollars worth of items from Live Auctions over the years. Buyers premiums and shipping was high but I knew that was the cost of using the service. That's changed.
BEWARE: If they auction house doesn't offer shipping, don't bid. Live Auctions offers its own shipping but it's rates are criminal.
BEWARE: If they auction house doesn't offer shipping, don't bid. Live Auctions offers its own shipping but it's rates are criminal.
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Crashing
App keeps crashing and before that, the auction house sorting was not accurate :/
Good until it’s not
Takes a long time to long saved items. Frequently have to log back in as it logs you out at random times. Important messages from won items get lost in the myriad of promotion emails from auctioneers. Internal shopping prices through LIVEauctioneers’s is insane. Use a local ups store that will pick up, pack and ship for you.
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Never, ever use their in-house shipping
You may win an item thru their auction but you will wait an eternity to receive it if you use LiveAuctioneers’ in-house shipping. I learned the hard way. Always arrange your own shipping.
“New from follow searches” been broken for MONTHS now
Reported the issue in app a month or two ago, yet still no fix. The scroll-based loading gets stuck at random points and I have to kill the app and try again - maybe it’ll get further than the last session, maybe not! Rinse and repeat. Is like the worst mobile game of all time. Please, please, fix it..
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Review of Live Auctioneers
I like their auctions for Modern and Contemporary Art. I like to see the various artists and see if anything fits my budget.
Too Many Fees!
The shipping fees are ridiculously high.
App Is Only Good If It Works
I came across this app and was looking forward to bidding. However, each time I register to bid I receive a message that my registration is declined because my account is suspended. I have talked to customer service several times and they can’t figure out what the problem is. I have never been able to bid through this site.
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Shipping
Shipping cost not posted
Deactivated Account
literally no way to figure out why account is deactivated or how to get it active again. I keep getting declined for auctions but i’ve read their FaQ a hundred times i haven’t done anything wrong there’s. i way to troubleshoot.
Fraud
Never received a purchased item. Seller has been difficult to get a response from. Contacted Live Auctioneers about the situation but their involvement is nothing other than sending stock statements. No actual help to resolve the issue. Reported the fraud to my credit card company.
The World is My Bazaar!!!!
This site has opened the world up to buying whatever it is that interests you from anywhere! I have gotten SO many beautiful antiques and collectibles that I will pass down to my children one day!
I love this site sometimes too much, and have had to delete it a couple times to remove the temptation😂
I love this site sometimes too much, and have had to delete it a couple times to remove the temptation😂
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good stuff!
I love the auctions I just think the fees are over the roof, I know everyone’s gotta make something but holy cow!!!
Buyer Beware
The platform doesn’t seem to vet the “auction houses” very well and doesn’t follow up or hold the auctioneers accountable to any standard. I left a review for a fraudulent auction house (I very purposefully only stated facts not opinions in the review) and Live Auctioneers removed it after the auction house emailed saying “this review doesn’t do me [the auction house] or you [Live Auctioneers] any good”. There was no communication with me about the facts of the review. They prioritize money from fees over consumer protection.
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First time
That was awesome. Thanks
