Can’t Sign Up
The sign up function doesn’t work. No support. Can’t imagine once they get your financial information. Best to avoid this service.
Limited Venues
Terrible company and app
Accountability
I’m just wondering why an app like this would even be offered on the App Store knowing that it’s overall rating a solo? I frequently have issues with this website and it streaming service. We pay quite a bit of money to use their service and it works 50% of the time and a lot of the arenas are blacked out. When I do email the company with issues they basically tell me to cancel my subscription. I wish Apple would do something. This company needs to be held accountable for its absolutely terrible service.
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No customer service
Zeros stars for this hack of a business.
This service is wayyy overpriced to begin with. Gouging families for being absent.
This company provides no customer service. You pay the subscription, and there is no assistance / reimbursement when the cameras are down, they just say “we’re looking into it”.
Customer service responses are likely AI.
You will essentially pay for garbage service. Demand better.
This service is wayyy overpriced to begin with. Gouging families for being absent.
This company provides no customer service. You pay the subscription, and there is no assistance / reimbursement when the cameras are down, they just say “we’re looking into it”.
Customer service responses are likely AI.
You will essentially pay for garbage service. Demand better.
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HOW DO I SIGN IN
This app is so stupid. I downloaded it and there’s no button to sign in, just a login button. Support please help me
Bad quality & Overpriced
Sound and video quality is terrible. Costs way too much for the quality of service and basic features. I don’t recommend this app, it’s not worth it.
Hockey Granny
Great to be able to watch the grandkids play. Love it!
Not even half the cameras work-Lou Berliner Sports Park
Trying to watch softball on the fields and not even half the cameras work. It’s been like this for years, and we’re charged an arm and a leg while trying to watch family/friends from home. I would save the money and have someone go live. Probably get better quality out of it anyways!
Not worth the cost
Constant freezing or pixelation issues. Upgrades are non existent.
Their service is not good
The panoramic mode stopped working, so I couldn’t see scenes that are essential to watch. I will cancel my subscription and do not recommend it.
Air Play in App
Air play to device button needed in app so we don’t have to screen monitor!!
Cost is pricy
Cost is pricy
HORRIBLY SLOOOOW
This app is so bad. The buffering is unbearable when trying to watch a game on demand. It’s like old school 1999 dial up internet slow. The price being charged is ridiculously high given how poor the quality is.
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It barely loads and lags alot
Garbage
VOD takes forever to load if it even does. Any attempt to fast forward or skip ahead freezes it. Biggest waste of money ever.
I would give it zero stars if it was possible.
I would give it zero stars if it was possible.
Last step is too pick a subscription
If I known would not started the process!
Worst app
Needs lots of fixing and tweaking
Just another money grab
I decided to pay to access the software to download video from my child’s games. First time using it I mistakingly downloaded the same half hour twice. Since downloads are subject to a monthly maximum, I reached out to “customer support” and explained it was my first time using the video download feature and would they mind crediting the half hour. Their response was only that no they wouldn’t and couldn’t credit download minutes. How difficult would that be? Maybe they make their file names complete gibberish to get people to waste their downloads. Very disappointing service and policy. Don’t waste your money.
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Terrible
Don’t assume they will be reasonable. They will NOT provide a refund for something that doesn’t work. Even if you contact them less than 24 hours after purchase. Paid almost $30, seasons over, didn’t get to watch the one game I needed to. One could consider it fraudulent for a company to take money and not provide a service. But don’t worry, their theft policy is in their FAQ and terms of use.
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Scam and stay away
I should have seen all the 1 star reviews and listened. The site buffers, you have to restart multiple times, you can’t see the individual kids as it’s too far away and so pixelated you can’t tell who is who, and even with a free trial from the aquatic center itself, they charged me after I cancelled and been the most royally rude customer service I have ever happened upon. 0/10, do not recommend. They make it difficult to cancel (they have two spots, one to cancel the recurring credit card service, and one to cancel the service, and guess which one is extremely hard to find? And then even charging AFTER I indeed cancelled both) My credit card company is now disputing with them as they are refusing to refund my charges. Hear me…this is not worth it.
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Worst Customer Service
You are clearly not speaking with a human and if you are they don’t have a brain. Don’t waste your money here!!!! Not worth it! Invest in a Veo camera for your team!! Way better!
