Soumaya
Response from developer
Bonjour, merci beaucoup pour votre note 5 étoiles et votre soutien ! Nous sommes ravis que Livecaller vous plaise. Votre retour nous fait très plaisir et nous motive à continuer d’améliorer l’application. Si vous avez la moindre question, écrivez-nous à support@livecallerid.com. Bonne journée à vous ! 😊
Problem activating
Good program
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Poor Customer Support - Updated
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I am very disappointed with the Livecaller support team. I was an early adopter and had the premium service, which worked well initially. However, recently I ran into issues, and after troubleshooting (restarting the phone, reinstalling the app), I found that my premium membership disappeared.
When I reached out to support, they struggled to locate my account because I had used a hidden iCloud email. Even after providing the correct email, they couldn’t find my subscription. They instructed me to log out and back in, but the login button they mentioned was not available in the app. Now, I’m stuck logged out with no way to access my original premium membership.
It’s frustrating that legacy users like me are not receiving proper support, and now the app is pushing subscriptions that I don’t want to buy because the service I enjoyed no longer works. I do not recommend this app to anyone looking for reliable support or consistent service.
الأنبار قضاء هيت
Lara
Response from developer
Hello, thank you so much for the 5-star review! We’re delighted to hear your support, and it means a lot to us. If you ever have any questions, please reach out to us at support@livecallerid.com. Have a great day! 😊
العراق
Ta mère la ****
Response from developer
Bonjour, nous sommes désolés de voir votre déception. Si quelque chose ne fonctionne pas correctement, contactez-nous à support@livecallerid.com afin que nous puissions vérifier le problème et vous aider rapidement. Nous restons à votre disposition.🫶
Doesn’t flag everything
I also keep getting an error that says “Error Enabling Extension” so until that’s fixed I don’t think I can recommend this app as other apps don’t have this issue.
Response from developer
Hello, thank you for the thoughtful feedback and for highlighting what you like about the app. We’re continuously improving our number database, and your suggestion about expanding flagged numbers is very helpful. You can also help us to improve by marking spam numbers and adding them to the block list. If you have any questions, we're at your disposal at support@livecallerid.com. Have a lovely day! 🧡
Not free at all
Response from developer
Hey! We completely understand your frustration about the missing free version, and we’re really sorry for the confusion. We’ve been working hard to improve the new live caller ID service for iOS. Since we recently moved out of beta, the service is now paid so we can continue developing and improving it for our users. We also offer a free trial so you can explore the service before committing. Your understanding truly means a lot to us. If there’s anything we can clarify or help with, please don’t hesitate to email us at support@livecallerid.com. 🧡
From free to $5 a week
Iraq
Iraq
Doesn’t work well in Australia.
Response from developer
Hello, we’re sorry this hasn’t worked as expected. Please make sure spam protection and call blocking are enabled for the app in your iPhone settings, then reselect your preferred protection level in the app and restart your iPhone. Spam identification depends on our database, so some numbers may not appear immediately, but we’re continually improving coverage, including for Australia. If it’s still not working, please contact us at support@livecallerid.com so we can investigate and help.🧡
Fails and they want you to pay
Response from developer
Hi! We're sorry to hear you're having trouble looking up a number in the Caller ID Search. Could you please contact us about it directly at support@livecallerid.com so we can investigate this issue further? Hope to hear from you soon. 🧡
Can’t even enable the extension!
Doesnt work
Be humble and rely upon him
Mieux que beaucoup
Response from developer
Merci beaucoup pour votre super retour. Nous sommes ravis que Livecaller soit la meilleure appli de ce type que vous ayez testée. Votre soutien nous touche et nous motive à continuer d’améliorer l’app. Si vous êtes pleinement satisfait, une mise à jour de votre note serait vraiment appréciée. N’hésitez pas à nous écrire à support@livecallerid.com si vous avez des suggestions ou des idées pour l’améliorer.
