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LiveHelpNow Help Desk

LiveHelpNow Help Desk

by LiveHelpNow, LLC

9 ratings
7 reviews
💼 Business
📊 Productivity

Archived App (Last seen on 6 Dec 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 10, 2012
  • March 19, 2022

Features

Developer

LiveHelpNow, LLC
✨Promote your app ✨
LiveHelpNow Help Desk screenshot #1 for iPhone
LiveHelpNow Help Desk screenshot #2 for iPhone
LiveHelpNow Help Desk screenshot #3 for iPhone
LiveHelpNow Help Desk screenshot #4 for iPhone
⭐7
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Connect directly with website visitors in real-time. This live chat software allows businesses to interact with customers, monitor visitors, and handle multiple chats simultaneously. Easily invite browsing visitors to chat and close sales.

✓Real-time visitor monitoring
✓Visitor origin tracking
✓Geographical and browser insights
✓Accept chat requests
✓Proactive chat invitations
✓Simultaneous chat handling
✓Chat transfer functionality
Show original description

What's New in LiveHelpNow Help Desk

2.0.9519

March 19, 2022

Bugfixes related to the chat user interface.

User reviews

Most RecentHighest RatedLowest Rated

Bug issue needed review

Please advise the “end chat” button does not terminate chats on app, everything works fine but this feature pls fix.
Coolgirl34679Coolgirl34679

Fix!

Please fix auto correct texting!! The app is already slow enough and now have to correct everything I type...
Brooky!!!Brooky!!!

Response from developer

Hello! Sorry to hear that you have issues with our product. We are working hard to resolve the issues with auto correct and logging out. Requested update will be available this week - probably tomorrow but it depends how quick Apple will publish our updated version. In case you are experiencing any other troubles or you want to request new features that you miss do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting. We are here to help you!

User

New update and now no notifications when iPhone in locked screen.
ScufterScufter

Response from developer

Hello! Sorry to hear that you have issues with our product. Is there a chance you are Apple Watch user? Our notifications might got transferred to your watch. In case you are still experiencing any troubles or you want to request new features that you miss do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting. We are here to help you!

Pretty Good

LiveHelpNow Help Desk is a useful app, but it still needs improvement!
youngmancecyoungmancec

Response from developer

Hello! We have released brand new, redesigned application with a lot of performance and user experience improvements. In case you are experiencing any troubles or you want to request new features that you miss do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting.

Good app

Good customer service app. I'm looking forward to using it to connect with my patrons and build my business. I love that it's free...every little bit helps in this economy! The download was easy and you can decide whether or not you want to receive push notifications, which I believe most people will.
Show more
KE15578KE15578

Response from developer

Hello! Glad you liked our product but we are coming here with even new, better and more modern LiveHelpNow! experience! We have released brand new, redesigned application with a lot of performance and user experience improvements. In case you are experiencing any troubles or you want to request new features that you miss do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting.

See 2 more reviews

FAQ

What is LiveHelpNow Help Desk?

LiveHelpNow Help Desk is a business application that enables real-time live chat with website visitors. It allows you to monitor visitors, invite them to chat, and handle multiple conversations simultaneously to improve customer engagement and sales.

How easy is it to set up LiveHelpNow Help Desk?

The application is designed for ease of use, with the ability to start chatting with customers in under 5 minutes. This quick setup allows businesses to immediately begin interacting with their website visitors.

Can LiveHelpNow Help Desk track where visitors come from?

Yes, LiveHelpNow Help Desk provides insights into visitor origins, including search engine queries and link referrals. It also offers details on geographical location and browser information for each visitor.

Does LiveHelpNow Help Desk support handling multiple conversations?

Yes, the system is built to handle multiple chats simultaneously. This feature ensures that operators can efficiently manage interactions with several customers at once.

Is an active LiveHelpNow account required to use this app?

Yes, you must have an active LiveHelpNow account to utilize the LiveHelpNow Help Desk mobile application. The app functions as an extension of your existing LiveHelpNow service.

What devices is LiveHelpNow Help Desk available on?

LiveHelpNow Help Desk is available for iPhone and iPod devices. It is designed for mobile use to facilitate customer communication on the go.

How often is LiveHelpNow Help Desk updated?

The latest version of LiveHelpNow Help Desk is 2.0.9519, which was last updated on March 19, 2022. This indicates a history of updates to maintain and improve the application's functionality.

What is the user rating for LiveHelpNow Help Desk?

LiveHelpNow Help Desk has a rating of 3.2 stars based on 9 user ratings. This feedback provides insight into the general user experience with the application.