I tried putting 6 didgt numbers on the screen it said go to church or something
Response from developer
Sorry, that doesn't sound right! Just to clarify: LiveVoice only works with a QR code or 6-digit code provided by your event organizer, random numbers won't connect to anything. If you had a code from an organizer and still got that message, drop us a line at service@livevoice.io with a screenshot and we'll figure out what happened.
Was told this is a voice changer
Response from developer
Dear Rubygemjuly, We're sorry to hear about your frustrating experience. It looks like there may have been a mix-up, LiveVoice is a live audio streaming platform designed for events, conferences, guided tours, and similar use cases. Unfortunately, it isn't a voice changer app, so it wouldn't be the right tool for what you were looking for. If you have any questions or we can help you in any other way, feel free to reach out to us at support@livevoice.io!
Good initiative expensive
Response from developer
Dear Nikeamud, while we have been in contact with you already personally, we would like to clarify here: You did book an account plan and activated the AI features. As we want to make our product as user friendly and affordable as possible we have a pay-as-you-go plan for our AI features that is billed by the minute. Only what you use is billed. You did check the box that says you have understood that. It is also explained well in our help resources. You started streaming only for a few minutes as you mentioned, but you let AI running for several hours, not using our "safety net" that as a default limits the maximum time. Afterwards you were surprised you should pay for what you used. We understand that receiving a higher bill than expected is not pleasant. But at the end it is your responsibility as customer how you use our services. Connection to the app depends on the internet, so it looks like the listeners did not have a good network. We value our customers highly and always try helping our customers the best way we can. We wish you all the best!
Deceiving
Response from developer
Dear RusAmerica, we are surprised about your review and would like to find out why you believe our pricing is too high or even deceiving. We do our best to make our pricing as transparent as possible and helping our customers understand how it works. Please feel free to reach out to our customer service at service@livevoice.io to clarify any potential misunderstandings.
