Loan Assist User Reviews

Name: Loan Assist - Quick Bank Loans
Rating: 2.18152 (2468 reviews)

Loan Assist - Quick Bank Loans

HDFC Bank Ltd.

💰 Finance

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Useless app

Hi HDFC, why your all app are disgusting and totally nonfunctional, trying bank app not able to get my details tried this app not working fetched data but not showing and same as for you website totally useless. Please something add better people to your dev team so that they can fix this issue hanging in your app from long long time..

@Sky28

a year ago

Response from developer

Hi, we understand that it must've been inconvenient. Please mail us your complete issue at loansupport@hdfcbank.com along with your registered email ID & contact details with ref ID LA30052500003 in the subject line. Will revert to you.

Lots of bugs and Crash allways

HDFC Loan Assist app's frequent crashes during login and loan application processes severely hinder user experience. Despite its promise of convenience, these technical issues undermine its reliability. Users expect seamless functionality, especially when dealing with financial matters. Such persistent flaws reflect poorly on HDFC's commitment to customer satisfaction and may deter potential users. Improvement in stability and performance is imperative to regain trust and ensure a smoother loan application process.

AdaNnN24

2 years ago

Response from developer

Dear Customer, we regret the inconvenience caused. Please mail us your complete issue at loansupport@hdfcbank.com along with your registered email ID & contact details with ref ID LA26022400001 in the subject line. Will get back to you for further assistance.

Incorrect data appears

This application not showing my paid loan amount. I don’t know what is issue of this application. I have paid my monthly loan amount but this app not showing my paid amount. I was think HDFC provides good services but I am wrong He is total poor services provide to customers. Do not trust the data shown in the application.

R.Singh_94

2 years ago

Response from developer

Hi Singh, we understand that it must've been inconvenient. Please mail us your complete issue at loansupport@hdfcbank.com along with your registered email ID & contact details with ref ID LA15022400001 in the subject line. Will revert to you.

very bad app every night it has a technical error.

very bad and ridiculous to see hdfc has such an app that doesn’t work every other night saying technical error

Runjith

3 years ago

Response from developer

Hi Runjith, this is not the experience we want you to have. Please write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA09112300001 in the subject line. Will get back to you for further assistance.

Minimum 2 characters required in first name error coming

Minimum 2 characters required in first name error coming next step not move. Customer name eg. A Ramudu. A after another 1 character required asking. Customer not having present address proof so Aadhaar otp enter for login. So, name edit option not coming. So, now how to forward this step many times I am try but same ERROR coming what to do. Plz reply tq

100000 goud

3 years ago

Response from developer

Dear Customer, we regret the experience you had. Request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA03102300001 in the subject line. Will get back to you to assist you further.

Worst process ever

I can’t connect your customer service, I’m trying from 1 week no one giving me proper Answers not solving my problem, I already paid amount but still customer care calling me and saving me to paid amount I’m tired and so much irritated with your service… I want any person call me and solve my problem, worst worst worst service I see in my entire life.

Ezna khan

3 years ago

Response from developer

Hi Ezna, sorry to hear of your experience request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA20092300001 in the subject line. Will get back to you

Worst app and worst bank

I cannot access my loan account, the customer helpline is useless, unnecessary charges. I have visited their main branch in bund garden, Pune to update my phone number couple of times. The representative will come with an attitude with no intention to clear your doubts or help you. All they say is it will be updated in 3 days and then you can access the account. The number has not been updated yet. My cibil score has been affected greatly due to this. Untrustworthy!

Sango1992

3 years ago

Response from developer

Hi Sango, sorry to hear of your experience request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA18082300001 in the subject line. Will get back to you

Not functioning

I dont know why we have to face trouble to get our loan details. Hdfc is so popular and reputed bank but there app services are very poor. I’m not able to see my EMIs. I’m not able to pay in advance even I’m not able to get to know why i have some charges pending on.. very poor service ever experienced regarding my loan. Because of this unexpected dues or pending charges my cibil score is affecting. Even i have no one to talk about this problem .always they have only one answer ‘ please mail.’ How many times i have to? If its a loan assist app why There is a seperate lonk for pending dues . Show on the app why you are charging for it and we’ll pay . Feeling cheated Please do something about it. Not expected this from hdfc.

nivi64749

3 years ago

Response from developer

Dear Customer, Sorry to hear about your experience request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref IDLA200223-01 in the subject line. Will get back to you.

App is not working

Please look into it App is taking longer time to respond and after it is getting crashed

156ghf

4 years ago

Response from developer

Dear Customer, let us look into it for you. Request you to share your registered email id and contact details to loansupport@hdfcbank.com with ref ID LA121222-02 in the subject line. Will revert to you.

The app is not compatible to my handset

I’ve been using this app for quite a some time now, the main problem I’m facing is that whenever I go to repayment schedule option the screen got inverted immediately showing half details not full screen and now I cannot go back to home or other page. I have to close the whole app and then only I can work on my phone. I Malman using IPhone XR

Neelim Kumar

4 years ago

Response from developer

Hi Neelim, Sorry to hear of your experience request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA021122-01 in the subject line. Will get back to you.

resolution not matching

i am using 13 pro and i cant view my schedule payment principle amount

Prasha92

4 years ago

Thank you App Dev. Team

Registration issue has been resolved and I am able to register now. Thanks for the quick fix 😊

Srini1981vasan

4 years ago

Response from developer

Dear Customer, glad to know your issue is resolved. Do let us know if we can help you in any other way.

Automatically opens mobile in landscape mode

when viewing the emi schedule then the mobile automatically changes to landscape mode and it us difficult to revert to the previous mode . very annoying bug . please fix asap

mac150993

4 years ago

Response from developer

Dear Customer, we understand that it must've been inconvenient. Please mail us your complete issue at loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA050522-03 in the subject line. Will revert to you.

Worst app screen orientation was very bad

When we check the payment schedule the page orientation will override and once we click close butto on payment reschedule page it will remain same on horizontal orientation it will mot go back to vertical orientation, if we need to check anything else in the app we need to close and open the app for it to use vertical orientation

Pramodmatam

5 years ago

Response from developer

Hi Pramod, I'll ensure this is taken up promptly. You can write to us at loansupport@hdfcbank.com along with your issue details/registered email id & contact details. Kindly mention Ref ID LA290721-01 in the subject line. We will take it up.

Poor developers

Flash not working

Jofert

5 years ago

Worst app ever from hdfc

Hdfc is one of the worst company in customer service for loans , it might be best when it comes to banking but the moment you take loan you are treated cattle class. No service , arrogant staff in loan department , endless wait in their office and such useless apps for support, it is crap in thename of support. The app creater , it team who approved this should be ashamed . I am sure they never used it . I cannot place a request for loan closure certificate , noc etc.
Sorry for harsh words but not at all expected from hdfc stable .

Ashjain2409

6 years ago

Pathetic application

No proper details available as per customer point of view and moreover you can not use the customer support option provided in the application specially “write to us” option does not work at all and when you click on call back option you won’t find the personal loan option to select as product and if you select random to get call back it won’t allow you to submit it.. I am trying this option since long time.. being branded bank such a pathetic application to use.. please fix the issue.. I hope this will be noticed and fixed soon..

pras1986

6 years ago

Dumbos have made ‘Receive Marketing calls from HDFC’ as mandatory for login

Dumbos have made ‘Receive Marketing calls from HDFC’ as mandatory in order to login into the app.

Seriously who in your company decided this stupid strategy.

Useless

ayush.sri

6 years ago

Why do you crash always?

This is annoying when I try to access the info quickly, it always play with me and won’t let me get in.

ranjith1704

6 years ago

One of the Third Class App

Common Guys!

I tried to login using Net banking application and it’s saying that password not valid.. While trying to reset password.. It says loan not register... while trying to register with same loan account it says.. User already register.. while trying different user, It says Loan account already register with some other UserId.. Lolz.. and finally after 10 mins of this circus, I gave up! 😂

Sankey1404