Useless
This app was designed before the internet was invented. Can’t see transaction list. Can’t see loan details. Takes a week to see deposits in the balance. Takes a week to withdraw from the account. We will be changing from Latrobe Financial asap just so we can get an app that is user friendly. Absolutely useless. Would give zero stars if I could.
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Log in issues
Yes, this the most very, very, basic of finance apps - and from a multi billion $ company. Today I entered my log in ID and pass code which I have used before. It stated it will send sms to my phone to enter for extra security (you need to do this to proceed). Yes, Latrobe have my mob number. No sms was sent, tried twice. Sort this out Latrobe immediately or you will definitely shed more clients.
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Final straw - We’re leaving
This app is the final straw for us and just makes it easier to refinance with somebody else. The review system even makes you give it a minimum of one star. Says it all really. Impossible to get on the phone, reluctant to provide rate reviews. Negotiated a better rate of .51% with Loans.com. Check it out.
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The worst financial app ever
Designed in 2001 maybe with the
Most basic code ever. My 9 year old has developed more advanced applications. What a joke . Hope you can cancel your loan quickly to escape this technology
Most basic code ever. My 9 year old has developed more advanced applications. What a joke . Hope you can cancel your loan quickly to escape this technology
Terrible App
I can’t even use it to give it a star rating, password was reset with help from the IT team and we still can’t log in. Makes Tax time harder than it needs it to be - grrrr!
