Off line reading
Do a lot of reading off line because I don’t have reliable internet and or traveling. Unless I open the app and update it prior to getting on an airplane I can’t read the issues. There is constant update purchases. If the issues are in my library I should be able to read them without having to update library
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Great Customer Service
For some unknown reason I could not access my magazines. I have a current subscription but was locked out. After several days of trouble shooting with Tyler in support he was able to get my access restored. I am very happy with the service I received.
Poor support
Your customer support has been poor. First, it took you nearly 3 years to update your app. Now that you’ve updated it, I can’t restore my previous purchases. This includes a current subscription. I’ve been emailing support and have had a very nice person responding. However, I’m now being told that the restore issue has been submitted to it department and that they can’t get an answer until someone in that department decides to respond. Totally unacceptable. Looking for a refund of my subscriptions and hard copies of all magazines I’ve bought. Or just give me hard copies and a complimentary hard copy subscription. Very disappointed.
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Don’t do it!!!!
Save the money. Better apps and magazines to use.
Don’t get this app
Bought a subscription and could only get the first 6 pages of every magazine, which were mostly advertising. I cancelled my subscription for the following year because of this, but was charged anyway. I then had to go through Apple Support to get a refund.
LB
Been waiting for IOS update to this AP for weeks. Wont open
Update
Please update app to be used on iOS 11.
Scam / Rip off
Reporting this to FTC. Not able to access subscription.
Doesn't Work
Bought one issue. Only loaded first 6 pages.
Ripped off
Purchased the subscription for 14.99, won't log in, won't download, won't do anything, and of course no technical support. Thanks a lot!!!
APP IS NOT FUNCTIONAL. DO NOT PURCHASE!
Very, very frustrating experience! Purchased an annual subscription and several individual issues. Unable to open a single issue, or even access them for that fact. Contacted customer service. We spent quite a bit of time going thru several steps to try and resolve the problem. We were NOT successful! THIS APP IS NOT OPERATIONAL! 5 gold stars to Diane in customer service for her extensive efforts to try and resolve this problem for me.
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Doesn't work
Well I just wasted $. Was unable to download full version to read magazine. Wasted an hour trying.
Terrible
This app is Terrible. I bought the annual subscription and it doesn't even include the current issue so I go back in and purchase the current issue and it will only download the first 6 pages. Absolute joke. Don't buy it.
Initial Trouble Fixed
The magazine is great, but I thought for a while that I would need to ask for a refund. After initially subscribing I was unable to view or download any issues. All the issues still said "Buy". I tried logging in, but this did not work. I clicked Buy a second time and when prompted to subscribe again, I clicked the refresh symbol on the left side. I got a message that I already purchased the magazine, and then all the other issues became available as well. Minus 1 star for a confusing subscription process, but otherwise it is great.
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Don't bother
Frustrating. I've starter over several times. After all of these attempts I am yet to see a single inside page.
A touchy iPad app
I log into the app, and I can only view an issue online, I can't download it. I want to view the annual buyers guide, touch to view it, then it logs me out. I'm not happy with the usability of the app. It needs attention.
Fantastic magazine
The photography is amazing and the homes are beautiful. I enjoy the in-depth articles.
M
construction of our dream log home begins in spring 2014 and this magazine has information and tips that every log home owner or buyer needs to know!
Thanks very much, keep it up.
Thanks very much, keep it up.
5stars
Real talk if you love Da mountains like me this is like Heaven sent real talk. There are days where I just miss the Mountains and Da log Cabins and its feel I get when I'm there and this is the only thing that takes me back when ever I need it to.
Excellent Magazine
Very nice magazine. Comes to life on the ipad.
