IOS 8.02
Since I upgraded to IOS 8.02 I have not been able to sync my logbook on my iPad with my MacBook Pro. Otherwise I must say that I love the app. It is user friendly and works really great.
Poor support, FAA examiner rejected log
Update 9/7:Promises, promises, promises .... A few days after this posting I was contacted, and was told engineering will fix the report to show the approaches. 2 months and still nothing, when all it takes it is just no more than 2 hrs to fix the report. Their recommendation was to buy the mac $99 product which allows the custom report generation, and when I asked for a trial, they said we are not setup with app store for this, not even a discount/credit! A reputable business should take care of their customers...
Org posting 7/18: I took my IFR checkride last week. This app has been reviewed and advertised as a logbook replacing the paperback. Upon printing a report of the log from my ipad which in fact is advertised to go in a $35 binder, examiner did not accept it because critical information was cut, ex: one approach and not the required 3 and holdings, etc was not printed. Luckily, I had my CFI there and he had to redline it and sign it. It has been now 3 days since I posted in their support assistance on the reports and also sent them email, no response yet.
Org posting 7/18: I took my IFR checkride last week. This app has been reviewed and advertised as a logbook replacing the paperback. Upon printing a report of the log from my ipad which in fact is advertised to go in a $35 binder, examiner did not accept it because critical information was cut, ex: one approach and not the required 3 and holdings, etc was not printed. Luckily, I had my CFI there and he had to redline it and sign it. It has been now 3 days since I posted in their support assistance on the reports and also sent them email, no response yet.
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Great tool but...
My only but serious disappointment is the near impossibility to work in windows (PC) environment... For my personal use I often have to create a custom report. It took a while to get it from a text file then import this text file to an Excel worksheet and finally play with filters and formulas!
Buggy, overpriced, junk
The syncing functionality is broken, regardless of how you choose to sync. Their "support" is non-existent, and after following their guidance I lost the primary logbook copy. There are other issues, and it seems there is little motivation for them to address them. A complete mess.
What a mess
Wow, these guys really take the biscuit. So I am now buying yet another full version of their software (already overpriced) on my iPad. This is at least the third time I have bought their software on the iPad. What is extraordinary is that I also have to re-buy the software on my Mac and iPhone. Seriously!!!! What is worse is that the upgrade process has muddled up the older version of the logbook stored on the mac with the newer version stored on the iPad.
I have been a longstanding user of this company’s software (despite having had a total loss of a logbook many years ago when I upgraded my first iPad). Sadly, their software seems to be the best solution on the market, but that is not saying much. The field is hopelessly poorly serviced and thus Coradine have really got an easy time of it here. Can somebody else please please write a decent competitive logbook and give these people a real run for their money.
Buyer Beware!
I have been a longstanding user of this company’s software (despite having had a total loss of a logbook many years ago when I upgraded my first iPad). Sadly, their software seems to be the best solution on the market, but that is not saying much. The field is hopelessly poorly serviced and thus Coradine have really got an easy time of it here. Can somebody else please please write a decent competitive logbook and give these people a real run for their money.
Buyer Beware!
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