Needs fixing
New update is nice an fancy but since the update now it doesnt pick up the location on the vehicle it says the location has been updated but vehicle is in the same location everytime
New App is terrible!
I’d roll back if I could. New App does not keep track of car location. I just renewed, if I could get my money back I would. Absolutely useless!
Real time location broken after last update
Was a good app before the last update. Now, real time location doesn’t work. Need to roll back to the previous version until this gets fixed.
Total rip off
This application is a rip-off. At the dealership, they sell it to you already installed, along with a multi-year subscription—but it doesn’t even work. Customer service is no help at all, and they’re rude to boot. If you’re buying a car and the dealership tries to sell you this—claiming it’s already installed—insist that the system be removed. It’s a total rip-off.
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Terrible Update
Ever since the update, the app has been terrible. I never can see the true location of my car, regardless of how many times I hit update. That’s a serious security flaw. This app needs to be fixed asap
Horrible
Takes an hour or more to refresh and find out where your car is. Your car could be a state or 2 away as this worthless app updates to find out where your car is located. Buy an air tag. You’ll have better results in a much faster timeframe.
Why change the interface ??
Why did you guys change the whole layout ?? The location doesn’t even update properly now. It shows my cars location DAYS PRIOR! I hate this new update it is very laggy and not accurate for current location
Terrible update
The latest update is terrible. I miss how the screen would automatically refresh so I could follow my car in real time. Now I have to completely close the app and reopen it for it to refresh.
Sucks since the upgrade/downgrade
Was helpful some months ago but since the app update, it doesn't update the car location. It gives me the location from 2 days ago despite removing and reinstalling the app. LoJack's purpose is to locate the car in real time. What a failure!
Unnecessary changes in last update
I’m definitely not a fan of these most recent changes. This app is no longer user-friendly and has too many extra things that aren’t necessary for its intended purpose.
Love the update but…
So the new updates are pretty fancy, but there seems to be an issue with some of the data syncing. Example, how do we adjust the odometer readings or how is that being calculated in the app? Is this an estimate? Will a future update offer a manual or correction option? My app around 2,500 off from what is actually showing on my dash. Just wondering.
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New update
The update sucks used to be really fast and responsive would
update locations frequently now lags a whole lot
update locations frequently now lags a whole lot
Recent update
After the most recent update the app won’t load. Splash screen starts and then the app closes.
UPDATE: 6.17.1 works (after “6.17.0 immediately crashes”)
UPDATE (see below for original review): All functionality remains, new(ly found) odometer seems inaccurate. The now-huge red “Report Stolen” button, now also near the bottom of the main screen might be a little too easy to hit accidentally. Interface seems at least more modern than 6.16.x and earlier.
For me, I honestly only use it because it was a part of the sales contract on the car, and because it does offer tracking if stolen. I found it also shows the voltage of the 12V battery more simply than keeping an OBD-II reader plugged in all the time. Otherwise, I likely wouldn’t have looked into it. Let’s hope I never have a reason to use it to track a stolen car!
Original review follows:
Listing only one star not because I don’t like it, but because it’s currently non-functional on iOS 27.0.1 after an app update & should be fixed. Happy to update with more stars indicating how well it works for me, once it works again.
For me, I honestly only use it because it was a part of the sales contract on the car, and because it does offer tracking if stolen. I found it also shows the voltage of the 12V battery more simply than keeping an OBD-II reader plugged in all the time. Otherwise, I likely wouldn’t have looked into it. Let’s hope I never have a reason to use it to track a stolen car!
Original review follows:
Listing only one star not because I don’t like it, but because it’s currently non-functional on iOS 27.0.1 after an app update & should be fixed. Happy to update with more stars indicating how well it works for me, once it works again.
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Not opening after updated version!
It doesn’t open! It just aborts itself … and I tried reloading it.. on 2 devices. That did not resolve. The issue is on LoJack’s end ..
Now broken
The “all new update” just broke the app. It now crashes and closes immediately after opening. So now it’s completely worthless. Are they not doing testing before releasing this? Unacceptable.
Glitchy
The app and Apple are apparently having issues as the app frequently doesn’t load / open.
New update has issues
Th new update continues to crash. I’m not pleased at all.
Don’t update
I just updated the app today and now it just crashes in IPhone pro max 15
App crashes
The most recent update crashes the app, the app closes right away. Can not launch and can not locate my car.
