LoJack User Reviews

Customer Experience

Positive experience44.8% of reviews
Neutral6.7% of reviews
Negative experience48.5% of reviews

~ Based on 270 written reviews from the US App Store.

What users say

Is LoJack Safe?

LoJack appears safe based on user ratings. AppsHunter Safety Score for LoJack is 98/100.

This assessment is based on 93,903 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.9% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 93,903 App Store ratings for LoJack.

Is LoJack Legit?

LoJack appears to be a legitimate app. AppsHunter Legitimacy Score for LoJack is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unnecessary changes in last update

I’m definitely not a fan of these most recent changes. This app is no longer user-friendly and has too many extra things that aren’t necessary for its intended purpose.

Love the update but…

So the new updates are pretty fancy, but there seems to be an issue with some of the data syncing. Example, how do we adjust the odometer readings or how is that being calculated in the app? Is this an estimate? Will a future update offer a manual or correction option? My app around 2,500 off from what is actually showing on my dash. Just wondering.
Show more

New update

The update sucks used to be really fast and responsive would
update locations frequently now lags a whole lot

Recent update

After the most recent update the app won’t load. Splash screen starts and then the app closes.

UPDATE: 6.17.1 works (after “6.17.0 immediately crashes”)

UPDATE (see below for original review): All functionality remains, new(ly found) odometer seems inaccurate. The now-huge red “Report Stolen” button, now also near the bottom of the main screen might be a little too easy to hit accidentally. Interface seems at least more modern than 6.16.x and earlier.
For me, I honestly only use it because it was a part of the sales contract on the car, and because it does offer tracking if stolen. I found it also shows the voltage of the 12V battery more simply than keeping an OBD-II reader plugged in all the time. Otherwise, I likely wouldn’t have looked into it. Let’s hope I never have a reason to use it to track a stolen car!
Original review follows:
Listing only one star not because I don’t like it, but because it’s currently non-functional on iOS 27.0.1 after an app update & should be fixed. Happy to update with more stars indicating how well it works for me, once it works again.
Show more

Not opening after updated version!

It doesn’t open! It just aborts itself … and I tried reloading it.. on 2 devices. That did not resolve. The issue is on LoJack’s end ..

Now broken

The “all new update” just broke the app. It now crashes and closes immediately after opening. So now it’s completely worthless. Are they not doing testing before releasing this? Unacceptable.

Glitchy

The app and Apple are apparently having issues as the app frequently doesn’t load / open.

New update has issues

Th new update continues to crash. I’m not pleased at all.

Don’t update

I just updated the app today and now it just crashes in IPhone pro max 15

App crashes

The most recent update crashes the app, the app closes right away. Can not launch and can not locate my car.

Won’t start up

App crashes and closes immediately on my phone.

App Not Working After Update

App is not working after update!

New update broke the app

Just updated the app today 10/7/26, the app is broken. Unable to open are deleting and reinstalling, please update

LoJack

Can not open the app, it just got the update and now it’s not opening at all, please try and get fix it

LoJack App

App not updating my location, it saying where me car was two days ago

Stolen truck

LoJack helped alert the local police to where my truck was after it was stolen and the police quickly got my truck back. I can’t thank LoJack enough for what they did to help!

Cant find car, thats literally what its for

It cant see the car….. so um its useless?

Poor tracking

This app is horrible. I can never track anything due to server issues

Accuracy

Great app. Location status should be updated more often to give timing accuracy. Other then that the app is very helpful