Free

Details

Released
August 28, 2022
Updated
October 6, 2026

Features

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About

Enhance your vehicle ownership with remote access, security, and personalized features. Monitor your car's status, schedule maintenance, and receive alerts. Optimized for newer models, it offers a comprehensive connected car experience.

✓Remote vehicle start/stop
✓Remote lock/unlock doors
✓Vehicle status monitoring
✓Points of interest search
✓Vehicle health reports
✓Customizable alerts
✓Service appointment booking
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What users say about MyINFINITI App

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What's New in MyINFINITI App

4.0.94(3)

October 6, 2026

What's New in This Release We're continuing to refine the MyINFINITI experience with updates focused on convenience, visibility, and performance. • Improved visibility into vehicle ownership and account information • Enhanced financial account information for eligible INFINITI Financial Services customers • Improvements to connected vehicle experiences • Navigation and usability enhancements throughout the app • Updated accessory offers • Performance enhancements and bug fixes for greater reliability

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User reviews

Slow and not safe

The app by itself works very slow.
It locks and unlocks the doors after 5 to 8 tries.

Was great until new update

The new app is terrible. Can’t remote start the car anymore, and it’s been exceptionally hot out. Old app had no issues remote starting the car. I am subscribed to the service, had to call support went through all steps, customer service confirmed I am subscribed and it should work but still no option anymore since the app layout changed to remote start. Don’t update if you lose key features, would never buy a car I can’t remote start.
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Bad update

After this new update, nothing works. Can’t locate the car, can’t unlock doors, can’t lock doors. Worked perfectly before this new update.

Doors

The doors take to long to connect from my iPhone. I’m at the door before it unlocks

DON’T fix what’s not broken

Terrible upgrade

Developer apps

User experience

🐞

Reported Bugs

3 issues

Remote start feature not working consistently

Bug

Vehicle location and mileage not updating properly

Bug

Frequent sign-out issues and login problems

Bug
✨

Requested Features

3 requests

Ability to schedule remote start times

Feature

Integration with smart home/voice assistants

Feature

More detailed vehicle status and health reporting

Feature

FAQ

What does the MyINFINITI App do?

The MyINFINITI App provides a comprehensive ownership experience for INFINITI vehicles. It offers remote access features like starting and stopping your car, locking/unlocking doors, and activating the horn and lights. It also allows you to monitor vehicle status, receive maintenance reminders, and book service appointments.

What are the key features of the MyINFINITI App?

Key features include remote vehicle start/stop, remote door lock/unlock, vehicle status checks (fuel, tire pressure, etc.), locating your vehicle, receiving vehicle health reports, setting customizable alerts (speed, boundary, curfew), and booking service appointments with your retailer. Some advanced features require a subscription.

Is the MyINFINITI App free to use?

The MyINFINITI App is free to download and use. However, certain advanced features, such as remote start, remote door lock/unlock, and advanced alerts, require an active INFINITI InTouch® Services Premium package subscription, which may have associated costs.

What vehicles are compatible with the MyINFINITI App?

The app is available for all INFINITI clients, but the experience is optimized for vehicles 2014 and later. A complete set of features is available for clients with an active INFINITI InTouch® Services Premium package on select models 2018 and newer. Specific compatibility details can be found on owners.infinitiusa.com.

How can I use the MyINFINITI App for vehicle maintenance?

The app allows you to easily manage your vehicle's maintenance. You can view your vehicle's service history, refer to its INFINITI maintenance schedule, and make service appointments directly with your preferred retailer through the app. You will also receive notifications for recalls or service campaigns.