SCAM!!!!
Then come to realize they’re charging an absurd amount of money every two weeks. My fault for not checking my credit card bill - fine
But, I swear I canceled it
I went to cancel again today- no confirmation that it’s canceled via email.
Tried to change my information with reset password and wouldn’t let me- tried multiple times.
To be very clear:
If I get charged again
I will be reporting this to fraud and to better business bureau.
Response from developer
Thank you for sharing your experience. We're very sorry to hear about the frustration this has caused you. We take concerns about subscriptions and billing seriously. If your subscription was successfully cancelled, you should not be charged again. We'd like to investigate what happened and confirm your subscription status. Please contact our support team at longevitycompass@app-studio.ai using the email address associated with your account so we can review your case and assist you as quickly as possible. We appreciate you bringing this to our attention and hope we can resolve this for you promptly.
Scam
Response from developer
Thank you for sharing your feedback. We appreciate your input and would love to assist you further. Please email us at longevitycompass@app-studio.ai with more details, and we’ll do our utmost to support you. Your experience is important to us, and we look forward to hearing from you!
Total scam
Response from developer
It's disheartening to hear that you feel this way about your experience with the app. We appreciate you sharing your thoughts, as feedback like yours is crucial for us to understand user concerns better. Your feelings about the subscription process are important, and we take them seriously. While we can't process refunds directly, we encourage you to explore the in-app support options for further assistance regarding your situation. Thank you for taking the time to express your concerns, and we hope to create a more positive experience for you moving forward.
Arnaque
Response from developer
C'est vraiment regrettable d'apprendre que vous avez été prélevé sans avoir validé votre abonnement. Nous comprenons à quel point cela peut être dérangeant. Votre retour est très important pour nous, et nous avons bien pris note de votre situation. Nous vous encourageons à utiliser les options d'assistance dans l'application pour nous fournir plus de détails sur cette expérience. Cela nous aidera à mieux comprendre ce qui s'est passé. Merci de nous avoir fait part de vos préoccupations.
Scams
Phony charges
Response from developer
Thank you for sharing your experience regarding the billing issue. It sounds quite concerning that you’re facing charges without having an account, and we appreciate your persistence in trying to resolve this. We’ve flagged this internally to ensure it gets the attention it deserves. Your feedback is crucial in helping us enhance our service.
Thief !!!
Scam
Response from developer
We understand your frustration with account access and charges. Please contact longevitycompass@app-studio.ai for assistance. Your feedback is important to us.
C’est du vol
Response from developer
Nous ne souhaitons pas que nos utilisateurs se sentent trompés ou surfacturés. Veuillez contacter notre équipe de support à longevitycompass@app-studio.ai avec les détails de votre compte, afin que nous puissions examiner les frais et vous aider davantage.
Scam!!!!
Rien ne fonctionne
Response from developer
Bonjour, Nous sommes désolés d'apprendre que vous avez rencontré des difficultés avec votre abonnement et que vous vous sentez lésé·e. Vos retours sont précieux et nous avons transmis ce problème en interne. Merci de partager votre expérience. N'hésitez pas à nous contacter pour toute assistance.
Scam
Response from developer
We appreciate your feedback. This situation is not typical. Please reach out to our support team at longevitycompass@app-studio.ai with your account and transaction details. We will investigate, confirm your subscription cancellation, and prevent any additional charges.
Does NOT Work
Response from developer
It seems you've faced a major issue with the app not working correctly after your purchase. We appreciate you informing us and have escalated this internally for resolution. Please try deleting and reinstalling the app. Contact us at lingochatai@app-studio.ai. Your feedback is important, and we aim to enhance your experience. Thank you!
App doesn’t work
Response from developer
Thank you for your feedback regarding the app's performance. We're aware of the issues you're experiencing and are working on a resolution. Please contact us at longevitycompass@app-studio.ai, and we’ll be happy to assist you. Your input is valuable as we strive to improve your experience!
Scam app
Response from developer
We appreciate you sharing your concerns about your experience with the app. Your feedback on access issues and the cancellation process is important to us. Please reach out to longevitycompass@app-studio.ai, and we will gladly assist you. Thank you for highlighting these matters!
I was charged twice. It won’t let me cancel. I want to cancel BOTH of these
This app doesn't appear to work
Response from developer
It sounds like you're encountering a persistent login issue, which can be quite inconvenient. We appreciate you sharing this experience, as it helps us understand areas that need attention. If you could provide more details through the in-app support, it would greatly assist us in addressing this matter. Thank you for your feedback!
Paid for trial
Response from developer
We're sorry to learn you're experiencing difficulties accessing your account after paying for a trial. Your feedback is valued and helps us identify areas for improvement. Please reach out to us at longevitycompass@app-studio.ai with more details so we can assist you effectively. Thank you!
Rip off ! Don't buy!
Response from developer
We're sorry to hear that we did not meet your expectations. Can you please send an email with more details to longevitycompass@app-studio.ai and we try our best to help you?
HORRIBLE
Response from developer
We appreciate your feedback and recognize your concerns regarding the value of the app. It's important to us that users feel they are getting worthwhile information. Thank you for sharing your thoughts, and we hope you find resources that align with your expectations for living a healthier life.
