SCAM!!!!
I canceled this app months ago, completely forgot about it. Wasn’t even downloaded on my phone anymore
Then come to realize they’re charging an absurd amount of money every two weeks. My fault for not checking my credit card bill - fine
But, I swear I canceled it
I went to cancel again today- no confirmation that it’s canceled via email.
Tried to change my information with reset password and wouldn’t let me- tried multiple times.
To be very clear:
If I get charged again
I will be reporting this to fraud and to better business bureau.
Then come to realize they’re charging an absurd amount of money every two weeks. My fault for not checking my credit card bill - fine
But, I swear I canceled it
I went to cancel again today- no confirmation that it’s canceled via email.
Tried to change my information with reset password and wouldn’t let me- tried multiple times.
To be very clear:
If I get charged again
I will be reporting this to fraud and to better business bureau.
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Scam
Can’t cancel! Keep taking my money every few days. I want my money back. Seems like a scam. Apple should remove them from the App Store.
Total scam
Signed up pay the initial fee, answered all the questions and then was asked to sign up for a year rip off I want my money back. You were interfering with my longevity by causing rip off and scam
Arnaque
Je n’avais jamais validé mon abonnement, je suis prélevé à tort depuis 15 jours, je viens de m’en apercevoir c’est honteux.
Response from developer
C'est vraiment regrettable d'apprendre que vous avez été prélevé sans avoir validé votre abonnement. Nous comprenons à quel point cela peut être dérangeant. Votre retour est très important pour nous, et nous avons bien pris note de votre situation. Nous vous encourageons à utiliser les options d'assistance dans l'application pour nous fournir plus de détails sur cette expérience. Cela nous aidera à mieux comprendre ce qui s'est passé. Merci de nous avoir fait part de vos préoccupations.
Scams
They keep taking Money even after unsubscribing reported them to my bank and likely will to Apple. Follow-up message on 20th of March, I have just reported them to Apple, they are still withdrawing money from me. I need $70 reimbursement
Phony charges
I am getting billed for this monthly but do not have an account and they cannot even find my email in their system. Have attempted to get this corrected several times but no one gets back to me
Thief !!!
I canceled several times and you still charge me
Scam
You keep charging but cannot access my so called account -I need to terminate the charges
C’est du vol
On te fait payer rien ne marche ! Mieux encore tu dois refaire le questionnaire et payer encore plus cher ! Je n’ai pas été jusqu’au bout ! Vol ! Même les mail de reconnection ne marche pas ! Et il prélève sur le compte ! Procédure va être mise en cours
Response from developer
Nous ne souhaitons pas que nos utilisateurs se sentent trompés ou surfacturés. Veuillez contacter notre équipe de support à longevitycompass@app-studio.ai avec les détails de votre compte, afin que nous puissions examiner les frais et vous aider davantage.
Scam!!!!
I’ve cancelled the is subscription several times and requested refunds but it’s still charging my card. So now I have to cancel me whole credit card just to dispute their charges. PLEASE CANCEL and do not charge me ANYMORE!!!!!
Rien ne fonctionne
Tu payes et rien ne fonctionne, et on continue à te prélever sans pouvoir annuler l abonnement, et en prime quand on vous répond par mail, aucun liens pour contacter qui que ce soit, en attendant j’ai plus cinquantaine d’euros de prélevé tous les mois et des paiements frauduleux effectué en Allemagne depuis cet abonnement. A fuir absolument! J’ai engagé une procédure de remboursement avec ma banque et un dépôt de plainte sera posé pour escroquerie
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Response from developer
Bonjour, Nous sommes désolés d'apprendre que vous avez rencontré des difficultés avec votre abonnement et que vous vous sentez lésé·e. Vos retours sont précieux et nous avons transmis ce problème en interne. Merci de partager votre expérience. N'hésitez pas à nous contacter pour toute assistance.
Scam
I’ve cancelled the subscription multiple times and still being charged
Does NOT Work
I purchase this app, and after downloading it and signing in, it never went anywhere. I was merely brought to a screen that was blank, without any options of getting out of it. Complete waste of money and time. This is negative stars.
App doesn’t work
Terrible do not buy it doesn’t work
Scam app
I signed up and then I couldn't see anything or get into the app at all just one page that took me in a circle. I canceled it, but it never sent me an email canceling it which always happens. I expect that I will probably be illegally charged like the other lady on here. I hope it's not a big fight. I'm a retired attorney and I don't have anything else to do.
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I was charged twice. It won’t let me cancel. I want to cancel BOTH of these
Why can’t I cancel the double charge on my credit card
This app doesn't appear to work
I logged in three times and it is still asking. me to log in. I never logged out or closed the app.
Paid for trial
I cant even get into my account to Cancel it…app goes in circles and brings me back to sign in over and over. I better not be charged. Total ripoff!!
Rip off ! Don't buy!
I paid for the introductory price on this scam application, then I canceled it immediately. One month later they charged my credit card even though it has been canceled! It's a complete rip off and a scam. It should be removed from the App Store immediately.
HORRIBLE
This app is a total waste of money. Don’t bother! You can get all this info free. Just ask ChatGPT what steps you need to take to live longer.
