SCAM!!!!
Then come to realize they’re charging an absurd amount of money every two weeks. My fault for not checking my credit card bill - fine
But, I swear I canceled it
I went to cancel again today- no confirmation that it’s canceled via email.
Tried to change my information with reset password and wouldn’t let me- tried multiple times.
To be very clear:
If I get charged again
I will be reporting this to fraud and to better business bureau.
Response from developer
Thank you for sharing your experience. We're very sorry to hear about the frustration this has caused you. We take concerns about subscriptions and billing seriously. If your subscription was successfully cancelled, you should not be charged again. We'd like to investigate what happened and confirm your subscription status. Please contact our support team at longevitycompass@app-studio.ai using the email address associated with your account so we can review your case and assist you as quickly as possible. We appreciate you bringing this to our attention and hope we can resolve this for you promptly.
Scam
Response from developer
Thank you for sharing your feedback. We appreciate your input and would love to assist you further. Please email us at longevitycompass@app-studio.ai with more details, and we’ll do our utmost to support you. Your experience is important to us, and we look forward to hearing from you!
Total scam
Response from developer
It's disheartening to hear that you feel this way about your experience with the app. We appreciate you sharing your thoughts, as feedback like yours is crucial for us to understand user concerns better. Your feelings about the subscription process are important, and we take them seriously. While we can't process refunds directly, we encourage you to explore the in-app support options for further assistance regarding your situation. Thank you for taking the time to express your concerns, and we hope to create a more positive experience for you moving forward.
Arnaque
Response from developer
C'est vraiment regrettable d'apprendre que vous avez été prélevé sans avoir validé votre abonnement. Nous comprenons à quel point cela peut être dérangeant. Votre retour est très important pour nous, et nous avons bien pris note de votre situation. Nous vous encourageons à utiliser les options d'assistance dans l'application pour nous fournir plus de détails sur cette expérience. Cela nous aidera à mieux comprendre ce qui s'est passé. Merci de nous avoir fait part de vos préoccupations.




