Beat the Deadline
Response from developer
Thank you for the fantastic review! We are absolutely thrilled to hear that our app helped you beat your deadline and that your client loved the final logo. Supporting your professional workflow is exactly what we strive for. Happy designing!
Worst experience ever.
Response from developer
We are deeply sorry for this frustrating experience and want to resolve it for you immediately. This payment loop is typically caused by a brief sync delay between the App Store and our servers. Please try closing the app completely, reopening it, and tapping the 'Restore Purchase' button on the subscription screen—this should instantly unlock your weekly access. If the issue persists, please contact our support team directly with your purchase receipt. We are fully committed to manually verifying your account and ensuring you get full access right away!
It’s not working
Response from developer
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. We occasionally perform essential server updates and maintenance to improve performance, which can temporarily cause generation failures or errors during those brief periods. Please be assured that our system is designed never to deduct any coins or charge for failed attempts. Your 200 coins remain completely safe in your account. The server is fully up and running now, so you can seamlessly generate your logos. If you still encounter any issues, please reach out to our support team directly so we can assist you right away!
SCAM
Response from developer
Thank you for sharing your feedback, and we sincerely apologize for the temporary inconvenience. We experienced a brief server interruption during that specific period, which caused the generation failure. Please be assured that our system is designed not to charge or deduct credits for failed attempts. Your credits remain safe in your account. Since the server is fully up and running, you can now seamlessly create your business logo. If you still face any issues or need assistance with your credits, please reach out to our support team directly. We are always here to help!
Stuck
Response from developer
We sincerely apologize for the frustration. Our AI is constantly learning, and we want to ensure it accurately understands your prompt guidance. Sometimes, using simpler keywords, specifying clear colors, or mentioning a distinct business type works best. We want to look closely into your specific case and help improve your results. Could you please reach out to our support team with the prompt you used? We are fully committed to making this right for you!
