Lopay User Reviews

Name: Lopay: Payments & POS
Rating: 4.84116 (277 reviews)

Lopay: Payments & POS

LOPAY LTD

💼 Business

💰 Finance

What users say

Summarized from real user reviews of Lopay. Based on 277 reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

🚀Instant payouts
👍Easy to use
💰Competitive fees
🔒Secure transactions
🤝Excellent customer service

Negative things

🐛Connectivity issues
⏱️Slow transaction approvals
🔋Battery drain on card reader
🔍Unclear fee structure
🤖Frequent mandatory updates

Top reviews

Most Recent Highest Rated Lowest Rated

Tire pros

Machine especially

a month ago

Response from developer

Thanks so much for the great feedback! We're glad to hear Lopay is working well for you, and we really appreciate you taking the time to leave a review.

Mr Mahmood

Very good

Taxi3 83

2 months ago

Unreliable

I drive a taxi and I’ve had this system for over a year. Fantastic at first. Unfortunately, it seems to work when it wants to work. Constantly disconnecting the keypad from my phone. No amount of reconnecting makes it work. I’ve been in touch with the help centre but on the whole, for me for the type of work I need I personally wouldn’t recommend

Silver taxi

3 months ago

Always

Something can’t connect easy with internet…slowly and take over the time

Nepoznatata

3 months ago

Saj

I had bad experience with this card machine most of time doesn not connect goes into sleep mode or something

Saj_2011

3 months ago

Terrible

The card reader doesn’t work, even though I have 5G! It’s very intermittent which is very frustrating when taking payment from customers! Yes, the payment fees are one of the lowest but I would avoid and look for another card payment company that their products actually work!

Poole1983!

3 months ago

Mr.Arab

Love it

Ismail Arab

3 months ago

This is just a joke

This is just a joke don’t even try to use this company

Dan jasko

3 months ago

Fast, simple, reliable

Never had any issues with Lopay. So easy to use and saves my business hundreds in fees!

RoggerMuffin

4 months ago

Only one issue

When reception is poor it does not bring tap to iPhone feature and takes a bit longer for it show up whereas sump up tend to be more reliable. I wish this was bit more reliable and I would have made the switch from sump up. I do use lopay here and there when reception is good in the area.

ahxhhshxhsub

4 months ago

Response from developer

Thanks for the honest feedback. It’s great to hear you’re using Lopay, and we understand how frustrating patchy reception can be. We really appreciate you sharing this, and we’ll keep working to make the experience as reliable as possible!

Garbage

The card reader is garbage. Every time you switch the thing on it’s wanting to do an update.
Had a SumUp card reader for more than 10 years and it’s never done an update once! This thing wants to do them all the time.
“Hold on sir could you, for oh I don’t know, say 20 minutes? until this card reader is ready to use”
Useless !

Gypsykirk

4 months ago

Brilliant card reader, and app

It’s simple and easy to use. The card reader, is great quality and really sturdy. Comes with a great case, you can buy for it. The fees are kept low. And you can chose what plan you want, to pay the fees that work for you. The best card reader, you can use. Would really recommend!! Amazing service as well, that will help if you have any problems.

plsletthisnamework

6 months ago

Response from developer

Thanks so much for the great review, plsletthisnamework. I’m really glad the app feels simple to use, and that the reader (and case) feels solid, and the fees and plans are working well for you. If you ever need a hand, please reach out and we’ll help.

Excellent!

Love the lo pay app. 👍
So easy to use even I can work it and I’m hopeless usually with any tec type stuff.

missmaggierose

6 months ago

Stop updating or update properly

Keep updating and every single time it gets worse???

Orhan guleryuz

6 months ago

Excellent for “on the go” transactions

It’s reliable and easy to use. The card reader is small and light. I’d recommend this product.

quick.kid

6 months ago

Connecting

Bluetooth connection is so slow

inv 10

7 months ago

Easy payment system

Good and Easy system

Wimbledon Airport Cars Ltd

8 months ago

excellent

i have been using lopay for almost 4 years and never had any problems

Adeel Hashmi

8 months ago

He’ll yeah!

Easy to set up! Love the visuals and customisation!

MathsAthlete

8 months ago

Horrible company

They give money back to customers after they file false paperwork saying they don’t authorize the charges. No matter how much proof you send them they side with the customers. I had photos, job description, work order, and signature from customer AND they still gave them the $1200 back and they claim I owe them $1200 now which I will never give up so I stopped using them. Anyone who sees through the paper trail evidence and still doesn’t acknowledge it’s a fraudulent charge back isn’t worth my time 💯

Koehler Rescue Services

8 months ago

Response from developer

Thank you for sharing this. We understand how frustrating chargebacks can be, especially when you’ve provided documents to support the payment. Ultimately, the final decision is made by the customers bank. Please get in touch with our support team so we can review the case and explain what happened - you can email us on support@lopay.com.