Lost on Campus by StudentVIP User Reviews

Top reviews

issues

great app however there’s a glitch issue. i put the wrong email address and it won’t let me change it when i press ‘wrong email address’ and put the new one it says this email has already been taken. and it won’t let me go back to the start to login. i’ve tried deleting and re-downloading but nothing changes. please fix it!
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Response from developer

Hi mayinclouds, sorry to hear this but thank you for letting us know. That's a really annoying bug. We have pushed an update today that will let you log out from the "update email" page and you can start from the beginning. Hope this helps!

So many lags and freezes

Otherwise has good details of campus

Response from developer

Hi LittleStarCecily, sorry to hear this. We've been working to improve the performance and have hopefully resolved any of the little lags in the coming release.

Good app, very convenient, but also very glitchy

Good app, very convenient, but also very glitchy

Response from developer

Hi aligOooooo, sorry to hear you've run into some glitches. If you could share more information with us at hello@studentvip.com.au we'd love to resolve these.

What happened?

It use to be good now I just get a blank screen when I drop a pin. Doesn’t work anymore.

Response from developer

Hi there, sorry to hear this. I'm not sure what you mean by "drop a pin" as that's not a feature of Lost on Campus. If you could share more information about your issue with us at hello@studentvip.com.au we'd love to look into this further.

doesn’t offer my uni campus (acu strathfield)

i heard a lot of good things about this app all over social media, but unfortunately when i put in my uni campus, i couldn’t figure out why it was not working and then i realised that this app doesn’t actually have my campus. this is really disappointing as im going into my first year of uni and was really depending on this app to help me figure out where all my lectures and tutorials would be but unfortunately they do not offer acu strathfield so if you go/are going to acu strathfield campus, don’t bother with this app. i’m hoping with this review, they will add my uni as an option because i was really excited to use this app. :(
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Response from developer

Hi guesswho 2124, there's no immediate plans for that campus but I've shared your feedback with our mapping team. Hope we can earn a higher rating next time!

Uhh

It’d be perfect if you could star certain spots so access is easier, pretty good though

Response from developer

Hi Starbirdanalysis - great idea! We have put together a "favourites" feature and it is rolling out as an update now, so you should have it shortly.

Love the idea

Love the idea but wanted to know if or when your adding the new Newcastle uni campus in Gosford

Response from developer

Hi gypsy, there's no immediate plans for that campus but I've shared your feedback with our mapping team. Hope we can earn a higher rating next time!

Not enough campuses

I love this app but I think it definitely has room for improvement- like they could definitely include more campuses as they don’t cover most unis!!

Response from developer

Hi Nick - we do cover most of the bigger unis but are always looking to add more. I've shared your feedback with our mapping team. Hope we can add your campus soon!

Using Issues

After Reloading this app,when it ask me to choose the year that I plan graduate,I choose 2026,and this app keep alert me that the year you choose graduate must be greater than or equal to start year. But I even dont know where to choose the start year

Response from developer

Hi godsls - sorry to hear you ran into this issue. We have resolved it in the latest version. We'd love to have you try again.

And we’re so back!

Two years ago, I reviewed it saying it was in hefty need of an update. Came back now while doing occasional app updates to see this app on the list, and wow! They did a lot of improvements. The design and user interface is a lot more smoother compared to back then. They did remove the comment section, subject and uni chats (tbf it grew inactive over the years for the most part), but overall I’m quite impressed with the changes. It’s returned to being a handy navigation tool (whenever I need to visit campuses) and provides quick access to the Student VIP site. Please keep up the good work! 🙏 You’re doing better!
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Still super convenient

I used to use this all the time as a uni student, but now I still have to visit my old campus from time to time and it works just as well as ever

Doesn’t work

The app just shows a black screen when I open it

Nah

Didn’t really work for me. Doesn’t do a good job of multiple story scenarios.

Terrible design and bugs

Too much bugs, cannot use filter and search almost all the time. Overall design is terrible

Doesn’t work

No matter how much I try, or how many different emails I use, the link it sends come up as invalid or with an error when I try to open them using google or safari

Completely unresponsive

App is completely unresponsive and won’t let me click on anything. I’ve tried restarting the app and deleting and re-downloading but nothing works. Shame it was a great app 2 years ago.

Student vip has no exit

Great app but lil outdated. Seems that exiting student vip is impossible if you don’t sign up.

Always no response

Always no response

Okay, but there needs to be a big fix

The compass is mostly accurate, but everytime I leave the app and come back to double check I’ve typed in the right location, the app freezes. The only way to unfreeze it is to restart the app, which is very frustrating and time is wasted retyping everything

I hope this app has not been abandoned… please fix this glitch 🙏🏿
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Could be better

Google maps will at least give you a pedestrian route to a building, even if it is a dumb one. This app currently only shows how to get there as the crow flies.

It just could be so much better if it mapped pedestrian entrance/exits to buildings and the location of publicly available stairs and lifts.

Missing an Opportunity here guys. You could even sell your information to Google or Apple.
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