Inconvenient
The timetable in this app often differs from the actual bus arrival times. This happens quite frequently, so I would like you to fix it immediately. Also, the fact that the arrival times and routes change on weekends is very inconvenient.
Should have digital smart riders by now. It’s 2026
Let’s get with the times hey.
Unable to put money on card
Put my credit card into autopay but it doesn’t put anything on my smartrider card and doesn’t show any message why not
Time shown is deceiving
The timing shown for buses is horrible. From the schedule one of the bus will get cancelled and the live time for the cancelled bus will show “in 4mins” for the next 15 mins until the next scheduled bus arrives.
Review
The app is good and helpful but when I put my email in to make an account it said “Email already in use” I’ve never made an account with that email.
