Please allow credit card via TrueMoney Wallet at online checkout
I have 1 suggestion about online payment.
The app has a big TrueMoney tab in the middle of the bottom bar, and the payment method screen encourages us to pay with TrueMoney Wallet to get 2X Lotus's Coins.
Here is the problem:
1️⃣ In store: the cashier scans my TrueMoney QR (from the tab in the Lotus's app or from the TrueMoney app), and I can pay with my credit card, because I set my card as first priority in TrueMoney's Payment Priority Setting.
2️⃣ Online: when I choose TrueMoney Wallet at checkout, the TrueMoney app opens automatically and I finish payment on TrueMoney's Confirm Transaction screen. That screen only lets me use my wallet balance or other options like Ascend Pay Next. There is no credit card option. Other merchants in TrueMoney do show the card option.
So to pay by card online, I have to use "saved card," and then I don't get 2X coins. I called Lotus's customer service and they confirmed this is how it works right now(no credit card option).
My request: when users choose TrueMoney Wallet at online checkout, please let them pay with credit card too, same as in store. Card users would get the 2X coins as well, and linking TrueMoney to Lotus's would be much more useful.
I also asked TrueMoney, and they said this is something Lotus's needs to handle, so please coordinate with the TrueMoney team.
The app has a big TrueMoney tab in the middle of the bottom bar, and the payment method screen encourages us to pay with TrueMoney Wallet to get 2X Lotus's Coins.
Here is the problem:
1️⃣ In store: the cashier scans my TrueMoney QR (from the tab in the Lotus's app or from the TrueMoney app), and I can pay with my credit card, because I set my card as first priority in TrueMoney's Payment Priority Setting.
2️⃣ Online: when I choose TrueMoney Wallet at checkout, the TrueMoney app opens automatically and I finish payment on TrueMoney's Confirm Transaction screen. That screen only lets me use my wallet balance or other options like Ascend Pay Next. There is no credit card option. Other merchants in TrueMoney do show the card option.
So to pay by card online, I have to use "saved card," and then I don't get 2X coins. I called Lotus's customer service and they confirmed this is how it works right now(no credit card option).
My request: when users choose TrueMoney Wallet at online checkout, please let them pay with credit card too, same as in store. Card users would get the 2X coins as well, and linking TrueMoney to Lotus's would be much more useful.
I also asked TrueMoney, and they said this is something Lotus's needs to handle, so please coordinate with the TrueMoney team.
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Great service
Shopping make it easy. The drivers are very polite and friendly.
Only one thing that I would like to see improved is the site, very often it doesn’t take me to the product I am looking for.
Only one thing that I would like to see improved is the site, very often it doesn’t take me to the product I am looking for.
Notifications at 5am?!?!
Why the heck would this app be sending notifications when users are still sleeping! And it’s useless notifications!!!
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