Terrible service
Response from developer
Hi Arpita, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance> Select your appropriate issue>Submit. Gaurav Team Tata CLiQ Luxury
Handbag measurements update
It would be great if you could update the measurements for all the handbags, wallets, crossbody bags, etc as it would be easy for all your customers to order the products.
Thank you!
Response from developer
Dear Customer, We're thrilled with the review you gave us, but we'd love for you to add some more stars! Anmol Team Tata CLiQ Luxury
Very Poor Experience – No Resolution Even After 2+ Wee
I ordered a pair of shoes on 23rd February and received the delivery on 25th February. However, the size delivered was completely wrong. I had ordered size 10, but I received size 13.
I returned the product immediately on 26th February, expecting a quick replacement. Today is 12th March, and I still have no replacement, no clear update, and no proper response from their team.
I have called customer support many times, and every time I hear the same scripted response:
“We are raising a complaint and you will get an update in 3 days.”
Those 3 days never arrive, and no one seems to have any real information about my order. It feels like customers are just being pushed around with generic replies instead of actually solving the problem.
For a platform that markets itself as a luxury shopping experience, this level of service is unacceptable. Delivering the wrong product size and then taking more than two weeks without resolution shows a serious lack of accountability and customer care.
This experience has completely broken my trust in Tata CLiQ Luxury. I would strongly advise others to think carefully before ordering from here.
Response from developer
Hi Sid, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance>Select your appropriate Issue>Submit. Swathi Team TATA CLiQ Luxury
Some suppliers are not upto the mark
Response from developer
Dear Customer, Your input is greatly appreciated. Rest assured, your feedback will be communicated internally as we continuously work towards enhancing our customer experience and we're thrilled with the rating you gave us, but we'd love for you to add some more stars! Swathi Team TATA CLiQ Luxury
Terrible service
Response from developer
Hi Arpitaa, Apologies for the hassle caused. Allow us to turn things around. We request you to log in to our application and follow the provided steps to raise your concern. Go to>My Account Section>select Support>select Request Assistance>Select your appropriate Issue>Submit. Anmol Team Tata CLiQ Luxury
