Lou Malnati’s Pizzeria User Reviews

What users say

Top reviews

Great App

Great App! Makes ordering very easy and the rewards are great!

Quick and easy to use the app

Please don’t change a thing

Always Great!

Love everything on the menu, always a hit with out of town visitors!!

Great pizza, pretty good app!

We love Lou’s pizza, and we use the app to order most of the time. It’s very easy to use and to earn and redeem rewards. My only complaint is that you can’t order pizzas with toppings only on half (for example- a half cheese half pepperoni pizza) from the app, so that’s why I docked it a star! Otherwise fantastic!
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Log In Broken

Fix your damn log in portal, Lou’s

Farnsworth store is the best! The most accommodating, friendliest location.

This location is really incredible. I’m not sure if the owner is working on location or just has trained their staff to be extremely accommodating and good at their job. This place is run like the good old days when owners took pride in how they made the customer experience. If I could give 10 stars I would. Pizza is always amazing as well of course.
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Never a problem

I only order on the App!
I’ve never had a problem with it! My order is always right and always ready on time!

When the deep dish craving hits

Lou’s is dependable. And tasty. And conveniently close to where I live. Sign up! You get a free small pizza as a birthday reward!

Easy Peeza

The app makes it super easy to order my favorite pizza and my rewards points are right there too.

Excellent

Best damn deep dish in Chicago. No debate!

Great pizza, classic for Chicago!

Never met a pizza here I didn’t like!

App is broken

Normally I like the app, but I get a deserialization error every time I try to add something to the cart or pay. The issue started about 7 to 10 days ago. I’ve had to call and place orders over the phone now.

Much better than the old app

Very easy to use, clean interface, quick, no login gremlins, no hoop jumping to get promos to show up in the app. Great experience.

Super easy

It was refreshing to use an app so user friendly. A+

Easy app

Quick and easy ordering and payment. I appreciate the ability to enter comment regarding requests

They change the app so you cannot customize your own pizza anymore

No idea why they would do this, but they used to let you select your toppings. Now on the deep dish pizza section you can’t customize anything you have to to get full toppings of whatever and that’s it. This is stupid

Finally

They finally allow you to use gift cards on the app. It is easy to use and of course there’s the food.

Simple to use

I like when a restaurant app is easy to use, and extremely easy to reorder previous menu items. The rewards program is also nice.

Much improved App

Love this App now. It is fast, concise and easy to use.

Huge improvement

We use the app a lot, but the app has always been buggy. Very frustrating. This time, seems great! Much easier to get that delicious Lou’s pizza.